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from the dark web to your radio dial you
00:00:29 from the dark web to your radio dial you

00:00:29 from the dark web to your radio dial you are listening to cyber talk radio on
00:00:31 are listening to cyber talk radio on

00:00:31 are listening to cyber talk radio on news 1200 WOAI
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welcome to cyber talk radio
00:00:55 welcome to cyber talk radio

00:00:55 welcome to cyber talk radio I'm your host Brett PI a 20-year
00:00:58 I'm your host Brett PI a 20-year

00:00:58 I'm your host Brett PI a 20-year internet security veteran this week I'm
00:01:01 internet security veteran this week I'm

00:01:01 internet security veteran this week I'm joined by some local entrepreneurs and
00:01:04 joined by some local entrepreneurs and

00:01:04 joined by some local entrepreneurs and some folks that are trying to make the
00:01:06 some folks that are trying to make the

00:01:06 some folks that are trying to make the city of San Antonio more innovative so
00:01:10 city of San Antonio more innovative so

00:01:10 city of San Antonio more innovative so starting off I would like to go ahead
00:01:13 starting off I would like to go ahead

00:01:13 starting off I would like to go ahead and allow Joyce to introduce herself and
00:01:15 and allow Joyce to introduce herself and

00:01:15 and allow Joyce to introduce herself and what's this program that you're working
00:01:17 what's this program that you're working

00:01:17 what's this program that you're working on that we're going to talk about here
00:01:18 on that we're going to talk about here

00:01:18 on that we're going to talk about here today hi Brett thanks for having me on
00:01:20 today hi Brett thanks for having me on

00:01:20 today hi Brett thanks for having me on today so I am Joyce Dooley I'm the
00:01:23 today so I am Joyce Dooley I'm the

00:01:23 today so I am Joyce Dooley I'm the program manager for the SIP tech si
00:01:25 program manager for the SIP tech si

00:01:25 program manager for the SIP tech si program it is a partnership between the
00:01:27 program it is a partnership between the

00:01:27 program it is a partnership between the city of San Antonio and geekdom and our
00:01:30 city of San Antonio and geekdom and our

00:01:30 city of San Antonio and geekdom and our goal is to connect students and startups
00:01:32 goal is to connect students and startups

00:01:32 goal is to connect students and startups with the city in order to solve
00:01:33 with the city in order to solve

00:01:33 with the city in order to solve community challenges and to grow
00:01:35 community challenges and to grow

00:01:35 community challenges and to grow civically minded tech talent and then
00:01:37 civically minded tech talent and then

00:01:37 civically minded tech talent and then we're also joined by another guest from
00:01:40 we're also joined by another guest from

00:01:40 we're also joined by another guest from the city of San Antonio in the office of
00:01:42 the city of San Antonio in the office of

00:01:42 the city of San Antonio in the office of innovation which is something folks you
00:01:44 innovation which is something folks you

00:01:44 innovation which is something folks you may not have heard but the city's really
00:01:46 may not have heard but the city's really

00:01:46 may not have heard but the city's really looking at how to incorporate technology
00:01:49 looking at how to incorporate technology

00:01:49 looking at how to incorporate technology to improve delivery of city services one
00:01:52 to improve delivery of city services one

00:01:52 to improve delivery of city services one example where I think many of you all
00:01:53 example where I think many of you all

00:01:53 example where I think many of you all have seen this and if you haven't
00:01:55 have seen this and if you haven't

00:01:55 have seen this and if you haven't download the app for your phone but
00:01:56 download the app for your phone but

00:01:56 download the app for your phone but 3-1-1 app is an example so we all used
00:01:59 3-1-1 app is an example so we all used

00:01:59 3-1-1 app is an example so we all used to have to pick up our rotary dial
00:02:00 to have to pick up our rotary dial

00:02:00 to have to pick up our rotary dial phones and dial 3-1-1 you don't have to
00:02:02 phones and dial 3-1-1 you don't have to

00:02:02 phones and dial 3-1-1 you don't have to do that anymore the city's making many
00:02:04 do that anymore the city's making many

00:02:04 do that anymore the city's making many of the service is very accessible
00:02:05 of the service is very accessible

00:02:05 of the service is very accessible through many different avenues in the
00:02:09 through many different avenues in the

00:02:09 through many different avenues in the office of innovation is looking for new
00:02:11 office of innovation is looking for new

00:02:11 office of innovation is looking for new and creative ways for the city of San
00:02:12 and creative ways for the city of San

00:02:12 and creative ways for the city of San Antonio to serve you better so I give a
00:02:14 Antonio to serve you better so I give a

00:02:14 Antonio to serve you better so I give a little introduction of what y'all are
00:02:15 little introduction of what y'all are

00:02:15 little introduction of what y'all are doing but I think that testimonial
00:02:17 doing but I think that testimonial

00:02:17 doing but I think that testimonial coming from me may be helpful because
00:02:19 coming from me may be helpful because

00:02:19 coming from me may be helpful because when folks say we're really trying to
00:02:21 when folks say we're really trying to

00:02:21 when folks say we're really trying to innovate here they look at government
00:02:23 innovate here they look at government

00:02:23 innovate here they look at government and go maybe not but they really are and
00:02:25 and go maybe not but they really are and

00:02:25 and go maybe not but they really are and they're doing lots of great stuff yeah
00:02:27 they're doing lots of great stuff yeah

00:02:27 they're doing lots of great stuff yeah that's right and thank you for having me
00:02:28 that's right and thank you for having me

00:02:28 that's right and thank you for having me my name is Jose de la Cruz I'm the chief
00:02:29 my name is Jose de la Cruz I'm the chief

00:02:29 my name is Jose de la Cruz I'm the chief innovation officer with the city of San
00:02:31 innovation officer with the city of San

00:02:31 innovation officer with the city of San Antonio and you're absolutely right our
00:02:33 Antonio and you're absolutely right our

00:02:33 Antonio and you're absolutely right our job is to look at new ways to deliver
00:02:35 job is to look at new ways to deliver

00:02:35 job is to look at new ways to deliver city services better ways to do that
00:02:37 city services better ways to do that

00:02:37 city services better ways to do that more efficient ways to do that part of
00:02:39 more efficient ways to do that part of

00:02:40 more efficient ways to do that part of that is using technology and making sure
00:02:42 that is using technology and making sure

00:02:42 that is using technology and making sure that everyone can use that within the
00:02:44 that everyone can use that within the

00:02:44 that everyone can use that within the city of San Antonio yeah one of the ones
00:02:46 city of San Antonio yeah one of the ones

00:02:46 city of San Antonio yeah one of the ones I heard about on the 3-1-1 app recently
00:02:48 I heard about on the 3-1-1 app recently

00:02:48 I heard about on the 3-1-1 app recently is you can if you see graffiti somewhere
00:02:51 is you can if you see graffiti somewhere

00:02:51 is you can if you see graffiti somewhere on an underpass or other places you can
00:02:53 on an underpass or other places you can

00:02:53 on an underpass or other places you can take a picture of it with a GPS and that
00:02:55 take a picture of it with a GPS and that

00:02:55 take a picture of it with a GPS and that will get flagged off to the city and
00:02:56 will get flagged off to the city and

00:02:56 will get flagged off to the city and they'll send a cleanup crew out to take
00:02:58 they'll send a cleanup crew out to take

00:02:58 they'll send a cleanup crew out to take care of it
00:02:59 care of it

00:02:59 care of it yeah that's absolutely right so it's
00:03:00 yeah that's absolutely right so it's

00:03:00 yeah that's absolutely right so it's fully automated so it comes back to our
00:03:02 fully automated so it comes back to our

00:03:02 fully automated so it comes back to our system and our crews get out there and
00:03:04 system and our crews get out there and

00:03:04 system and our crews get out there and they
00:03:04 they

00:03:04 they in timely manner and so we're really
00:03:08 in timely manner and so we're really

00:03:08 in timely manner and so we're really excited about that if you haven't
00:03:09 excited about that if you haven't

00:03:09 excited about that if you haven't downloaded it go to the App Store today
00:03:10 downloaded it go to the App Store today

00:03:10 downloaded it go to the App Store today and download it yeah so how did you find
00:03:13 and download it yeah so how did you find

00:03:13 and download it yeah so how did you find your way to San Antonio and then into
00:03:15 your way to San Antonio and then into

00:03:15 your way to San Antonio and then into innovation in government so I'm a
00:03:18 innovation in government so I'm a

00:03:18 innovation in government so I'm a lifelong San Antonio
00:03:19 lifelong San Antonio

00:03:19 lifelong San Antonio I've lived here all of my life went to
00:03:21 I've lived here all of my life went to

00:03:21 I've lived here all of my life went to school here went to university here and
00:03:24 school here went to university here and

00:03:24 school here went to university here and I always knew I wanted to be in public
00:03:26 I always knew I wanted to be in public

00:03:26 I always knew I wanted to be in public service and so I started out at the San
00:03:29 service and so I started out at the San

00:03:29 service and so I started out at the San Antonio water system did some customer
00:03:32 Antonio water system did some customer

00:03:32 Antonio water system did some customer service work there managed a few groups
00:03:33 service work there managed a few groups

00:03:33 service work there managed a few groups then made my way over to the city of San
00:03:35 then made my way over to the city of San

00:03:35 then made my way over to the city of San Antonio with the innovation department
00:03:37 Antonio with the innovation department

00:03:37 Antonio with the innovation department and just worked my way up and now I'm in
00:03:40 and just worked my way up and now I'm in

00:03:40 and just worked my way up and now I'm in the chief innovation officer role and I
00:03:41 the chief innovation officer role and I

00:03:41 the chief innovation officer role and I get to work with our executives on
00:03:43 get to work with our executives on

00:03:43 get to work with our executives on setting the course for what Siena is
00:03:45 setting the course for what Siena is

00:03:45 setting the course for what Siena is gonna look like in the future and then
00:03:46 gonna look like in the future and then

00:03:46 gonna look like in the future and then so the sieve Tech si program came out of
00:03:49 so the sieve Tech si program came out of

00:03:49 so the sieve Tech si program came out of the office of innovation that's
00:03:51 the office of innovation that's

00:03:51 the office of innovation that's absolutely right and so it's a
00:03:52 absolutely right and so it's a

00:03:52 absolutely right and so it's a partnership with geekdom about a year
00:03:54 partnership with geekdom about a year

00:03:54 partnership with geekdom about a year ago we started to think about how we
00:03:56 ago we started to think about how we

00:03:56 ago we started to think about how we could involve the entrepreneurial
00:03:57 could involve the entrepreneurial

00:03:57 could involve the entrepreneurial community into city operations city
00:04:00 community into city operations city

00:04:00 community into city operations city government and really look for ways to
00:04:02 government and really look for ways to

00:04:02 government and really look for ways to expand our capacity for innovation
00:04:04 expand our capacity for innovation

00:04:04 expand our capacity for innovation within the city we know that we don't
00:04:06 within the city we know that we don't

00:04:06 within the city we know that we don't always have all of the answers but that
00:04:09 always have all of the answers but that

00:04:09 always have all of the answers but that answers do exist out there and we want
00:04:11 answers do exist out there and we want

00:04:11 answers do exist out there and we want the experts to help us on that and so
00:04:12 the experts to help us on that and so

00:04:12 the experts to help us on that and so that's how kind of SIF tech was born in
00:04:15 that's how kind of SIF tech was born in

00:04:15 that's how kind of SIF tech was born in addition to that you know we started to
00:04:17 addition to that you know we started to

00:04:17 addition to that you know we started to notice you know there's a growing tech
00:04:20 notice you know there's a growing tech

00:04:20 notice you know there's a growing tech ecosystem here in San Antonio and we
00:04:22 ecosystem here in San Antonio and we

00:04:22 ecosystem here in San Antonio and we want to keep all of that talent within
00:04:24 want to keep all of that talent within

00:04:24 want to keep all of that talent within the city we don't want to lose that to
00:04:26 the city we don't want to lose that to

00:04:26 the city we don't want to lose that to another city and so as an economic
00:04:28 another city and so as an economic

00:04:28 another city and so as an economic development opportunity this is a great
00:04:29 development opportunity this is a great

00:04:29 development opportunity this is a great program to promote the city of San
00:04:31 program to promote the city of San

00:04:31 program to promote the city of San Antonio and to show entrepreneurs that
00:04:33 Antonio and to show entrepreneurs that

00:04:33 Antonio and to show entrepreneurs that there is a place for them here
00:04:34 there is a place for them here

00:04:34 there is a place for them here yeah because one of the things when
00:04:37 yeah because one of the things when

00:04:37 yeah because one of the things when people are choosing where to live these
00:04:38 people are choosing where to live these

00:04:38 people are choosing where to live these days they're looking at what is the city
00:04:40 days they're looking at what is the city

00:04:40 days they're looking at what is the city doing from a technology perspective to
00:04:42 doing from a technology perspective to

00:04:42 doing from a technology perspective to serve all of its residents yeah that's
00:04:44 serve all of its residents yeah that's

00:04:44 serve all of its residents yeah that's absolutely right and so you know we see
00:04:47 absolutely right and so you know we see

00:04:47 absolutely right and so you know we see that across the country we're no
00:04:48 that across the country we're no

00:04:48 that across the country we're no different here in San Antonio and so if
00:04:50 different here in San Antonio and so if

00:04:50 different here in San Antonio and so if we want to keep all that talent here
00:04:52 we want to keep all that talent here

00:04:52 we want to keep all that talent here then we we need to look to our local
00:04:54 then we we need to look to our local

00:04:54 then we we need to look to our local government to improve the services that
00:04:57 government to improve the services that

00:04:57 government to improve the services that we have and also for channels for people
00:04:58 we have and also for channels for people

00:04:58 we have and also for channels for people to be a part of and being gay civically
00:05:01 to be a part of and being gay civically

00:05:01 to be a part of and being gay civically so Joyce how did you when you heard
00:05:04 so Joyce how did you when you heard

00:05:04 so Joyce how did you when you heard about civic SI decide to to jump in and
00:05:07 about civic SI decide to to jump in and

00:05:07 about civic SI decide to to jump in and go start a new program within the city
00:05:10 go start a new program within the city

00:05:10 go start a new program within the city here so this is actually really easy for
00:05:12 here so this is actually really easy for

00:05:12 here so this is actually really easy for me to do I'm a lifelong San Antonio
00:05:15 me to do I'm a lifelong San Antonio

00:05:15 me to do I'm a lifelong San Antonio resident graduated from Roosevelt High
00:05:17 resident graduated from Roosevelt High

00:05:17 resident graduated from Roosevelt High school went to UIW while I was at UIW I
00:05:19 school went to UIW while I was at UIW I

00:05:19 school went to UIW while I was at UIW I became a founding member of geekdom and
00:05:21 became a founding member of geekdom and

00:05:21 became a founding member of geekdom and I kind of got into the
00:05:22 I kind of got into the

00:05:22 I kind of got into the internet-of-things industry working for
00:05:24 internet-of-things industry working for

00:05:24 internet-of-things industry working for a consulting group called James Bremen
00:05:26 a consulting group called James Bremen

00:05:26 a consulting group called James Bremen associates so I have a background as a
00:05:28 associates so I have a background as a

00:05:28 associates so I have a background as a senior research analyst and director of
00:05:29 senior research analyst and director of

00:05:29 senior research analyst and director of content and I stepped away from the
00:05:31 content and I stepped away from the

00:05:31 content and I stepped away from the consulting firm to launch a statewide
00:05:33 consulting firm to launch a statewide

00:05:33 consulting firm to launch a statewide technology nonprofit focused on making
00:05:35 technology nonprofit focused on making

00:05:35 technology nonprofit focused on making Texas a smart state and sort of through
00:05:37 Texas a smart state and sort of through

00:05:37 Texas a smart state and sort of through that work is kind of how I met with the
00:05:39 that work is kind of how I met with the

00:05:39 that work is kind of how I met with the office of innovation and I got talking
00:05:40 office of innovation and I got talking

00:05:40 office of innovation and I got talking with Dax Moreno and he was telling me
00:05:41 with Dax Moreno and he was telling me

00:05:41 with Dax Moreno and he was telling me about this program and he asked him I
00:05:44 about this program and he asked him I

00:05:44 about this program and he asked him I said well now that you've announced it
00:05:45 said well now that you've announced it

00:05:45 said well now that you've announced it like what do you need to do and he goes
00:05:46 like what do you need to do and he goes

00:05:46 like what do you need to do and he goes well I need to hire people into it great
00:05:48 well I need to hire people into it great

00:05:48 well I need to hire people into it great I think you should consider me and so it
00:05:50 I think you should consider me and so it

00:05:50 I think you should consider me and so it was really great to take what I was sort
00:05:52 was really great to take what I was sort

00:05:52 was really great to take what I was sort of hoping to achieve on a wider level
00:05:54 of hoping to achieve on a wider level

00:05:54 of hoping to achieve on a wider level but actually be able to deploy it in a
00:05:56 but actually be able to deploy it in a

00:05:56 but actually be able to deploy it in a very concentrated impact forum here in
00:05:58 very concentrated impact forum here in

00:05:58 very concentrated impact forum here in San Antonio and so I'm very happy and
00:06:00 San Antonio and so I'm very happy and

00:06:00 San Antonio and so I'm very happy and pleased to be working with the office of
00:06:02 pleased to be working with the office of

00:06:02 pleased to be working with the office of innovation because I think they're
00:06:03 innovation because I think they're

00:06:03 innovation because I think they're taking a very unique and innovative
00:06:05 taking a very unique and innovative

00:06:05 taking a very unique and innovative approach that a lot of other cities have
00:06:07 approach that a lot of other cities have

00:06:07 approach that a lot of other cities have yet to kind of move that direction so
00:06:10 yet to kind of move that direction so

00:06:10 yet to kind of move that direction so Joyce
00:06:10 Joyce

00:06:10 Joyce when did sieve tech si get started then
00:06:14 when did sieve tech si get started then

00:06:14 when did sieve tech si get started then from a timeframe perspective how long
00:06:15 from a timeframe perspective how long

00:06:16 from a timeframe perspective how long have you been around so I started in
00:06:18 have you been around so I started in

00:06:18 have you been around so I started in December shortly after it was announced
00:06:19 December shortly after it was announced

00:06:19 December shortly after it was announced in November of 2017 but I have to give a
00:06:22 in November of 2017 but I have to give a

00:06:22 in November of 2017 but I have to give a lot of credit to the office of
00:06:23 lot of credit to the office of

00:06:23 lot of credit to the office of innovation because they've been working
00:06:24 innovation because they've been working

00:06:24 innovation because they've been working on this program for a lot longer than
00:06:26 on this program for a lot longer than

00:06:26 on this program for a lot longer than that
00:06:26 that

00:06:26 that I think Dax first maybe mentioned it to
00:06:29 I think Dax first maybe mentioned it to

00:06:29 I think Dax first maybe mentioned it to me back in February of 2017 but I know
00:06:31 me back in February of 2017 but I know

00:06:31 me back in February of 2017 but I know that the office of innovation has really
00:06:33 that the office of innovation has really

00:06:33 that the office of innovation has really been leading the collaboration on the
00:06:35 been leading the collaboration on the

00:06:35 been leading the collaboration on the city side in order to make this thing
00:06:37 city side in order to make this thing

00:06:37 city side in order to make this thing happen so we're going on in probably
00:06:39 happen so we're going on in probably

00:06:39 happen so we're going on in probably about a year and a half now so and this
00:06:42 about a year and a half now so and this

00:06:42 about a year and a half now so and this program you said is to engage
00:06:43 program you said is to engage

00:06:43 program you said is to engage entrepreneurs in tech challenges that
00:06:46 entrepreneurs in tech challenges that

00:06:46 entrepreneurs in tech challenges that the city has so if I was out there and
00:06:50 the city has so if I was out there and

00:06:50 the city has so if I was out there and I'm a technologist and I'm building
00:06:52 I'm a technologist and I'm building

00:06:52 I'm a technologist and I'm building things or thinking about building things
00:06:53 things or thinking about building things

00:06:53 things or thinking about building things to try to make our city better how do I
00:06:56 to try to make our city better how do I

00:06:56 to try to make our city better how do I get involved this program or what what's
00:06:58 get involved this program or what what's

00:06:58 get involved this program or what what's the some of the background of the
00:06:59 the some of the background of the

00:06:59 the some of the background of the challenges and things that y'all are
00:07:00 challenges and things that y'all are

00:07:01 challenges and things that y'all are looking at yeah so I'll talk a little
00:07:02 looking at yeah so I'll talk a little

00:07:02 looking at yeah so I'll talk a little bit about the structure but I think
00:07:04 bit about the structure but I think

00:07:04 bit about the structure but I think Jose's probably better fit for the city
00:07:05 Jose's probably better fit for the city

00:07:05 Jose's probably better fit for the city questions and the challenges that
00:07:07 questions and the challenges that

00:07:07 questions and the challenges that they're looking for but because we're in
00:07:09 they're looking for but because we're in

00:07:09 they're looking for but because we're in a pilot program we've really structured
00:07:11 a pilot program we've really structured

00:07:11 a pilot program we've really structured how entrepreneurs can be engaged with
00:07:12 how entrepreneurs can be engaged with

00:07:12 how entrepreneurs can be engaged with the program getting started so in
00:07:14 the program getting started so in

00:07:14 the program getting started so in January the city released a formal
00:07:17 January the city released a formal

00:07:17 January the city released a formal proposal to the to the san antonio
00:07:20 proposal to the to the san antonio

00:07:20 proposal to the to the san antonio start-up an entrepreneur community there
00:07:23 start-up an entrepreneur community there

00:07:23 start-up an entrepreneur community there were about seven challenges that were
00:07:24 were about seven challenges that were

00:07:24 were about seven challenges that were laid out there and they closed that
00:07:26 laid out there and they closed that

00:07:26 laid out there and they closed that proposal in mid-february and we recently
00:07:28 proposal in mid-february and we recently

00:07:28 proposal in mid-february and we recently I think
00:07:29 I think

00:07:29 I think last week announced the residency
00:07:31 last week announced the residency

00:07:31 last week announced the residency winners are actually going to go through
00:07:32 winners are actually going to go through

00:07:32 winners are actually going to go through a 16 week residency program working
00:07:35 a 16 week residency program working

00:07:35 a 16 week residency program working really closely with city departments in
00:07:36 really closely with city departments in

00:07:36 really closely with city departments in order to build custom solutions first
00:07:38 order to build custom solutions first

00:07:38 order to build custom solutions first san antonio that they'll present at a
00:07:40 san antonio that they'll present at a

00:07:40 san antonio that they'll present at a demo day and hope to win a contract with
00:07:42 demo day and hope to win a contract with

00:07:42 demo day and hope to win a contract with the city of san antonio and then outside
00:07:44 the city of san antonio and then outside

00:07:44 the city of san antonio and then outside of the residency program we have a
00:07:46 of the residency program we have a

00:07:46 of the residency program we have a couple of public facing events that were
00:07:47 couple of public facing events that were

00:07:47 couple of public facing events that were going to put together like a Startup
00:07:48 going to put together like a Startup

00:07:48 going to put together like a Startup Weekend and maybe an open data or a
00:07:51 Weekend and maybe an open data or a

00:07:51 Weekend and maybe an open data or a codeathon at the end of September okay
00:07:52 codeathon at the end of September okay

00:07:52 codeathon at the end of September okay so like similar like a Startup Weekend
00:07:55 so like similar like a Startup Weekend

00:07:55 so like similar like a Startup Weekend Sevilla and we had Steve Young from Veon
00:07:57 Sevilla and we had Steve Young from Veon

00:07:57 Sevilla and we had Steve Young from Veon who directs IT yeah they did a codeathon
00:07:59 who directs IT yeah they did a codeathon

00:07:59 who directs IT yeah they did a codeathon he did a codeathon so a program like
00:08:01 he did a codeathon so a program like

00:08:01 he did a codeathon so a program like that but then instead of focus on vias
00:08:03 that but then instead of focus on vias

00:08:03 that but then instead of focus on vias transit challenges and technology you
00:08:05 transit challenges and technology you

00:08:05 transit challenges and technology you guys would be looking at city services
00:08:07 guys would be looking at city services

00:08:07 guys would be looking at city services and some of the things that could be
00:08:09 and some of the things that could be

00:08:09 and some of the things that could be solved with technology therefore a
00:08:11 solved with technology therefore a

00:08:11 solved with technology therefore a startup team of the Startup Weekend
00:08:13 startup team of the Startup Weekend

00:08:13 startup team of the Startup Weekend yeah the Startup Weekend is actually
00:08:15 yeah the Startup Weekend is actually

00:08:15 yeah the Startup Weekend is actually going to be a little bit different it's
00:08:17 going to be a little bit different it's

00:08:17 going to be a little bit different it's gonna be focused on sort of helping
00:08:19 gonna be focused on sort of helping

00:08:19 gonna be focused on sort of helping entrepreneurs gain the skill sets in
00:08:21 entrepreneurs gain the skill sets in

00:08:21 entrepreneurs gain the skill sets in order to launch businesses so it'll be
00:08:23 order to launch businesses so it'll be

00:08:23 order to launch businesses so it'll be customer validation ideation sort of
00:08:26 customer validation ideation sort of

00:08:26 customer validation ideation sort of business model development and you know
00:08:28 business model development and you know

00:08:28 business model development and you know how do you create a sustainable business
00:08:29 how do you create a sustainable business

00:08:29 how do you create a sustainable business and then we're pairing that weekend with
00:08:32 and then we're pairing that weekend with

00:08:32 and then we're pairing that weekend with a teacher externship with youth code Jam
00:08:34 a teacher externship with youth code Jam

00:08:34 a teacher externship with youth code Jam so there'll be about 10 to 12 teachers
00:08:36 so there'll be about 10 to 12 teachers

00:08:36 so there'll be about 10 to 12 teachers that will be on those teams and they'll
00:08:37 that will be on those teams and they'll

00:08:37 that will be on those teams and they'll get experiencial knowledge and then take
00:08:40 get experiencial knowledge and then take

00:08:40 get experiencial knowledge and then take that to the classroom and then teach
00:08:41 that to the classroom and then teach

00:08:41 that to the classroom and then teach their students about civic tech through
00:08:43 their students about civic tech through

00:08:43 their students about civic tech through an entrepreneurial lens yeah I love this
00:08:47 an entrepreneurial lens yeah I love this

00:08:47 an entrepreneurial lens yeah I love this you said they were starting at a tech
00:08:48 you said they were starting at a tech

00:08:48 you said they were starting at a tech ecosystem and things going here so we've
00:08:49 ecosystem and things going here so we've

00:08:49 ecosystem and things going here so we've had a bee pfitzenmaier on from youth
00:08:51 had a bee pfitzenmaier on from youth

00:08:51 had a bee pfitzenmaier on from youth coach Jim on the program if you're
00:08:53 coach Jim on the program if you're

00:08:53 coach Jim on the program if you're listening out there on 1200 W AI for the
00:08:55 listening out there on 1200 W AI for the

00:08:55 listening out there on 1200 W AI for the first time you can listen to all of our
00:08:57 first time you can listen to all of our

00:08:57 first time you can listen to all of our past programs of cyber talk radio on our
00:08:59 past programs of cyber talk radio on our

00:08:59 past programs of cyber talk radio on our website at wwlp.com or on itunes on your
00:09:04 website at wwlp.com or on itunes on your

00:09:04 website at wwlp.com or on itunes on your Apple device or pocket casts or any
00:09:06 Apple device or pocket casts or any

00:09:06 Apple device or pocket casts or any other podcasting service on your
00:09:08 other podcasting service on your

00:09:08 other podcasting service on your favorite Android device so that youth
00:09:10 favorite Android device so that youth

00:09:10 favorite Android device so that youth code Jam is a great program it's great
00:09:11 code Jam is a great program it's great

00:09:11 code Jam is a great program it's great it's exciting to see with the new
00:09:15 it's exciting to see with the new

00:09:15 it's exciting to see with the new funding that she has for that expanding
00:09:18 funding that she has for that expanding

00:09:18 funding that she has for that expanding in and starting to get into schools more
00:09:19 in and starting to get into schools more

00:09:19 in and starting to get into schools more than rather than just the after school
00:09:21 than rather than just the after school

00:09:21 than rather than just the after school or summer session big annual code Jam so
00:09:24 or summer session big annual code Jam so

00:09:24 or summer session big annual code Jam so exciting to see that y'all are
00:09:26 exciting to see that y'all are

00:09:26 exciting to see that y'all are collaborating and working together there
00:09:28 collaborating and working together there

00:09:28 collaborating and working together there so these seven challenges for the the
00:09:31 so these seven challenges for the the

00:09:31 so these seven challenges for the the city for this initial run of the program
00:09:33 city for this initial run of the program

00:09:33 city for this initial run of the program share with our listeners some of the
00:09:35 share with our listeners some of the

00:09:35 share with our listeners some of the things that you were looking for
00:09:37 things that you were looking for

00:09:37 things that you were looking for innovation on there that the teams got
00:09:39 innovation on there that the teams got

00:09:39 innovation on there that the teams got selected for over the summer yeah so we
00:09:42 selected for over the summer yeah so we

00:09:42 selected for over the summer yeah so we had you know this
00:09:43 had you know this

00:09:43 had you know this seven challenges that we put out as part
00:09:45 seven challenges that we put out as part

00:09:45 seven challenges that we put out as part of the RFP for the residency program and
00:09:47 of the RFP for the residency program and

00:09:47 of the RFP for the residency program and I'll just give you a little bit of a
00:09:48 I'll just give you a little bit of a

00:09:48 I'll just give you a little bit of a flavor of what we're looking for so one
00:09:51 flavor of what we're looking for so one

00:09:51 flavor of what we're looking for so one of the challenges that was out there was
00:09:53 of the challenges that was out there was

00:09:53 of the challenges that was out there was from our Department of Human Services
00:09:54 from our Department of Human Services

00:09:54 from our Department of Human Services and how we could automate our utility
00:09:57 and how we could automate our utility

00:09:57 and how we could automate our utility assistance application process right now
00:10:00 assistance application process right now

00:10:00 assistance application process right now it's a very manual process where folks
00:10:02 it's a very manual process where folks

00:10:02 it's a very manual process where folks come in to a center they physically fill
00:10:05 come in to a center they physically fill

00:10:05 come in to a center they physically fill out a paper form that paper form then
00:10:07 out a paper form that paper form then

00:10:07 out a paper form that paper form then gets filed and it takes several weeks
00:10:09 gets filed and it takes several weeks

00:10:09 gets filed and it takes several weeks and then you hear back and if you can
00:10:11 and then you hear back and if you can

00:10:11 and then you hear back and if you can imagine you're waiting for your
00:10:12 imagine you're waiting for your

00:10:12 imagine you're waiting for your assistance to you pay your water or your
00:10:14 assistance to you pay your water or your

00:10:14 assistance to you pay your water or your light bill that can be a pretty daunting
00:10:15 light bill that can be a pretty daunting

00:10:15 light bill that can be a pretty daunting thing and so this particular startup
00:10:18 thing and so this particular startup

00:10:18 thing and so this particular startup that got selected kinetic cloud is
00:10:20 that got selected kinetic cloud is

00:10:20 that got selected kinetic cloud is coming in and is looking at the process
00:10:22 coming in and is looking at the process

00:10:22 coming in and is looking at the process from beginning to end and looking at how
00:10:24 from beginning to end and looking at how

00:10:24 from beginning to end and looking at how we can automate that and not only
00:10:26 we can automate that and not only

00:10:26 we can automate that and not only automate it from a paperwork standpoint
00:10:28 automate it from a paperwork standpoint

00:10:28 automate it from a paperwork standpoint but also from a pre-qualification
00:10:30 but also from a pre-qualification

00:10:30 but also from a pre-qualification standpoint because there are certain
00:10:31 standpoint because there are certain

00:10:31 standpoint because there are certain qualifications you have to meet in order
00:10:32 qualifications you have to meet in order

00:10:32 qualifications you have to meet in order to get assistance another example of a
00:10:35 to get assistance another example of a

00:10:35 to get assistance another example of a challenge that we put out there but
00:10:37 challenge that we put out there but

00:10:37 challenge that we put out there but didn't select a start-up to solve this
00:10:39 didn't select a start-up to solve this

00:10:39 didn't select a start-up to solve this issue was with our animal care services
00:10:41 issue was with our animal care services

00:10:41 issue was with our animal care services a lot of times folks come in to adopt a
00:10:44 a lot of times folks come in to adopt a

00:10:44 a lot of times folks come in to adopt a pet but they want a certain breed a
00:10:45 pet but they want a certain breed a

00:10:45 pet but they want a certain breed a certain temporary medicine gender and if
00:10:47 certain temporary medicine gender and if

00:10:47 certain temporary medicine gender and if we don't have that in the facility at
00:10:49 we don't have that in the facility at

00:10:49 we don't have that in the facility at the time they walk away without their
00:10:51 the time they walk away without their

00:10:51 the time they walk away without their forever friend but it could be at the
00:10:52 forever friend but it could be at the

00:10:52 forever friend but it could be at the very next date we get that exact dog
00:10:54 very next date we get that exact dog

00:10:54 very next date we get that exact dog that they're looking for but we don't
00:10:56 that they're looking for but we don't

00:10:56 that they're looking for but we don't have any information to contact them
00:10:57 have any information to contact them

00:10:57 have any information to contact them back and so that was one of the
00:10:59 back and so that was one of the

00:10:59 back and so that was one of the challenges they got put back into the
00:11:00 challenges they got put back into the

00:11:00 challenges they got put back into the challenge Bank and so we're looking at
00:11:02 challenge Bank and so we're looking at

00:11:02 challenge Bank and so we're looking at that one to move forward in the process
00:11:03 that one to move forward in the process

00:11:03 that one to move forward in the process at some point another challenge that did
00:11:06 at some point another challenge that did

00:11:06 at some point another challenge that did get selected was with the airport we're
00:11:09 get selected was with the airport we're

00:11:09 get selected was with the airport we're looking at ways we can map indoor map
00:11:11 looking at ways we can map indoor map

00:11:11 looking at ways we can map indoor map the entire airport so that when
00:11:13 the entire airport so that when

00:11:13 the entire airport so that when somebody's trying to navigate you know
00:11:14 somebody's trying to navigate you know

00:11:14 somebody's trying to navigate you know terminal a terminal B and nowhere to go
00:11:17 terminal a terminal B and nowhere to go

00:11:17 terminal a terminal B and nowhere to go they have something handy in front of
00:11:19 they have something handy in front of

00:11:19 they have something handy in front of them that tells them you know where the
00:11:21 them that tells them you know where the

00:11:21 them that tells them you know where the facilities are where their gate is let's
00:11:24 facilities are where their gate is let's

00:11:24 facilities are where their gate is let's say you're in a wheelchair and you want
00:11:25 say you're in a wheelchair and you want

00:11:25 say you're in a wheelchair and you want the most expeditious route to get to
00:11:27 the most expeditious route to get to

00:11:27 the most expeditious route to get to your gate so that you're not late for
00:11:28 your gate so that you're not late for

00:11:28 your gate so that you're not late for your flight this will help you do that
00:11:30 your flight this will help you do that

00:11:30 your flight this will help you do that and so Rec endpoint is a startup that's
00:11:32 and so Rec endpoint is a startup that's

00:11:32 and so Rec endpoint is a startup that's that's that'll be doing that for us and
00:11:35 that's that'll be doing that for us and

00:11:35 that's that'll be doing that for us and we're looking forward to some really
00:11:36 we're looking forward to some really

00:11:36 we're looking forward to some really great things from those startups No so
00:11:39 great things from those startups No so

00:11:39 great things from those startups No so that's an exciting program so choice
00:11:42 that's an exciting program so choice

00:11:42 that's an exciting program so choice your office is in geekdom yes so I am I
00:11:46 your office is in geekdom yes so I am I

00:11:46 your office is in geekdom yes so I am I work for geekdom and so our office
00:11:48 work for geekdom and so our office

00:11:48 work for geekdom and so our office located on the sixth floor and and then
00:11:51 located on the sixth floor and and then

00:11:51 located on the sixth floor and and then so for this summer for these these
00:11:53 so for this summer for these these

00:11:53 so for this summer for these these externship and 16 week program
00:11:56 externship and 16 week program

00:11:56 externship and 16 week program with these startups collaborating with
00:11:58 with these startups collaborating with

00:11:58 with these startups collaborating with the city are they going to stay in their
00:11:59 the city are they going to stay in their

00:11:59 the city are they going to stay in their offices did you get together like some
00:12:01 offices did you get together like some

00:12:01 offices did you get together like some of these accelerator programs and put
00:12:03 of these accelerator programs and put

00:12:03 of these accelerator programs and put everybody into a single room for the
00:12:05 everybody into a single room for the

00:12:05 everybody into a single room for the whole timer how are you running that
00:12:07 whole timer how are you running that

00:12:07 whole timer how are you running that aspect of the program so this is
00:12:11 aspect of the program so this is

00:12:11 aspect of the program so this is actually the part that gets really
00:12:13 actually the part that gets really

00:12:13 actually the part that gets really flexible for the the residency winners
00:12:16 flexible for the the residency winners

00:12:16 flexible for the the residency winners who are going to come in and work with
00:12:17 who are going to come in and work with

00:12:17 who are going to come in and work with those city departments the departments
00:12:19 those city departments the departments

00:12:19 those city departments the departments that volunteered to be a part of the
00:12:20 that volunteered to be a part of the

00:12:20 that volunteered to be a part of the challenges that the startups applied for
00:12:22 challenges that the startups applied for

00:12:22 challenges that the startups applied for they all had to sort of decide how they
00:12:24 they all had to sort of decide how they

00:12:24 they all had to sort of decide how they wanted to work with the startups and so
00:12:26 wanted to work with the startups and so

00:12:26 wanted to work with the startups and so some of them have on-site offices
00:12:29 some of them have on-site offices

00:12:29 some of them have on-site offices available in case the startups want to
00:12:31 available in case the startups want to

00:12:31 available in case the startups want to come and hang out and like work very
00:12:32 come and hang out and like work very

00:12:32 come and hang out and like work very closely with them they're more than
00:12:33 closely with them they're more than

00:12:33 closely with them they're more than welcome to stay to work out of geekdom
00:12:36 welcome to stay to work out of geekdom

00:12:36 welcome to stay to work out of geekdom they're not on a full-time schedule so
00:12:38 they're not on a full-time schedule so

00:12:38 they're not on a full-time schedule so it really is just sort of what works for
00:12:40 it really is just sort of what works for

00:12:40 it really is just sort of what works for them and works for that department my
00:12:42 them and works for that department my

00:12:42 them and works for that department my job is to sort of ease up on this side
00:12:44 job is to sort of ease up on this side

00:12:44 job is to sort of ease up on this side of the program while the city takes over
00:12:46 of the program while the city takes over

00:12:46 of the program while the city takes over but I'll be at the checkpoints to make
00:12:48 but I'll be at the checkpoints to make

00:12:48 but I'll be at the checkpoints to make sure that everything is running smoothly
00:12:49 sure that everything is running smoothly

00:12:49 sure that everything is running smoothly but I have absolute confidence that
00:12:50 but I have absolute confidence that

00:12:50 but I have absolute confidence that they've agreed to the scope of work they
00:12:52 they've agreed to the scope of work they

00:12:52 they've agreed to the scope of work they all know what they're supposed to be
00:12:53 all know what they're supposed to be

00:12:53 all know what they're supposed to be doing and then as the residency program
00:12:56 doing and then as the residency program

00:12:56 doing and then as the residency program takes off we also have about three other
00:12:58 takes off we also have about three other

00:12:58 takes off we also have about three other sides to the program that will be
00:12:59 sides to the program that will be

00:12:59 sides to the program that will be ramping up and so that's kind of where
00:13:01 ramping up and so that's kind of where

00:13:01 ramping up and so that's kind of where I'm going to be focusing the majority of
00:13:03 I'm going to be focusing the majority of

00:13:03 I'm going to be focusing the majority of my time through July so what are those
00:13:05 my time through July so what are those

00:13:05 my time through July so what are those three those three new areas coming up
00:13:07 three those three new areas coming up

00:13:07 three those three new areas coming up well so the entrepreneur programming so
00:13:10 well so the entrepreneur programming so

00:13:10 well so the entrepreneur programming so that's the Startup Weekend that we
00:13:11 that's the Startup Weekend that we

00:13:11 that's the Startup Weekend that we talked about that's the potential open
00:13:12 talked about that's the potential open

00:13:12 talked about that's the potential open data or codeathon that's happening in
00:13:14 data or codeathon that's happening in

00:13:14 data or codeathon that's happening in September but we also have University
00:13:16 September but we also have University

00:13:16 September but we also have University programming so we have partnerships with
00:13:18 programming so we have partnerships with

00:13:18 programming so we have partnerships with four or five of the universities or at
00:13:20 four or five of the universities or at

00:13:20 four or five of the universities or at universities around San Antonio they've
00:13:23 universities around San Antonio they've

00:13:23 universities around San Antonio they've been working on either class projects we
00:13:25 been working on either class projects we

00:13:25 been working on either class projects we had a team from Trinity enter the
00:13:28 had a team from Trinity enter the

00:13:28 had a team from Trinity enter the Steinberg prize competition they didn't
00:13:30 Steinberg prize competition they didn't

00:13:30 Steinberg prize competition they didn't end up getting selected but the city is
00:13:31 end up getting selected but the city is

00:13:31 end up getting selected but the city is continuing on a partnership with them
00:13:33 continuing on a partnership with them

00:13:33 continuing on a partnership with them even though they didn't get accepted
00:13:34 even though they didn't get accepted

00:13:34 even though they didn't get accepted into that summer accelerator we are
00:13:37 into that summer accelerator we are

00:13:37 into that summer accelerator we are putting together a summer idea a thon
00:13:39 putting together a summer idea a thon

00:13:39 putting together a summer idea a thon with the IT department at the city we're
00:13:42 with the IT department at the city we're

00:13:42 with the IT department at the city we're gonna give University and college
00:13:44 gonna give University and college

00:13:44 gonna give University and college students ten challenges that they can
00:13:46 students ten challenges that they can

00:13:46 students ten challenges that they can potentially solve over a weekend and the
00:13:49 potentially solve over a weekend and the

00:13:49 potentially solve over a weekend and the winning team gets an itst internship
00:13:51 winning team gets an itst internship

00:13:51 winning team gets an itst internship with the city which is pretty awesome
00:13:53 with the city which is pretty awesome

00:13:53 with the city which is pretty awesome and the opportunity to turn that idea
00:13:56 and the opportunity to turn that idea

00:13:56 and the opportunity to turn that idea into an actual concept proposal
00:13:58 into an actual concept proposal

00:13:58 into an actual concept proposal yeah I attended the the stun burg
00:14:01 yeah I attended the the stun burg

00:14:01 yeah I attended the the stun burg competition here this summer the the ten
00:14:03 competition here this summer the the ten

00:14:03 competition here this summer the the ten teams coming into that I think they
00:14:05 teams coming into that I think they

00:14:05 teams coming into that I think they selected four or five for the whole
00:14:06 selected four or five for the whole

00:14:06 selected four or five for the whole summer it was a pretty competitive it
00:14:08 summer it was a pretty competitive it

00:14:08 summer it was a pretty competitive it was incredible
00:14:10 was incredible

00:14:10 was incredible good so yeah we're actually a customer
00:14:13 good so yeah we're actually a customer

00:14:13 good so yeah we're actually a customer here at the office of one of them Kwik
00:14:14 here at the office of one of them Kwik

00:14:15 here at the office of one of them Kwik sip coffee so they're doing cold brew
00:14:17 sip coffee so they're doing cold brew

00:14:17 sip coffee so they're doing cold brew coffee for institutional like they've
00:14:20 coffee for institutional like they've

00:14:20 coffee for institutional like they've already have a contract on the Trinity
00:14:22 already have a contract on the Trinity

00:14:22 already have a contract on the Trinity campus with Aramark they've got us as a
00:14:25 campus with Aramark they've got us as a

00:14:25 campus with Aramark they've got us as a customer now and uh it's one we've been
00:14:27 customer now and uh it's one we've been

00:14:27 customer now and uh it's one we've been looking forward to having here in our
00:14:29 looking forward to having here in our

00:14:29 looking forward to having here in our offices never enough caffeine and a free
00:14:32 offices never enough caffeine and a free

00:14:32 offices never enough caffeine and a free plug for y'all on the radio there so
00:14:35 plug for y'all on the radio there so

00:14:35 plug for y'all on the radio there so that was not a paid advertisement we did
00:14:37 that was not a paid advertisement we did

00:14:37 that was not a paid advertisement we did not get any discount on Kwik sip coffee
00:14:39 not get any discount on Kwik sip coffee

00:14:39 not get any discount on Kwik sip coffee by the way starting a business it's
00:14:41 by the way starting a business it's

00:14:41 by the way starting a business it's really hard so every customer counts and
00:14:44 really hard so every customer counts and

00:14:44 really hard so every customer counts and it's hard to give discounts to early
00:14:46 it's hard to give discounts to early

00:14:46 it's hard to give discounts to early customers you should charge them full
00:14:47 customers you should charge them full

00:14:47 customers you should charge them full price you should be able to find enough
00:14:49 price you should be able to find enough

00:14:49 price you should be able to find enough people that want to pay full price for
00:14:50 people that want to pay full price for

00:14:50 people that want to pay full price for your product at the beginning if not
00:14:52 your product at the beginning if not

00:14:52 your product at the beginning if not it's gonna get really hard as you start
00:14:53 it's gonna get really hard as you start

00:14:53 it's gonna get really hard as you start to grow as you're looking here I know we
00:14:55 to grow as you're looking here I know we

00:14:55 to grow as you're looking here I know we were talking about engaging university
00:14:57 were talking about engaging university

00:14:57 were talking about engaging university students in entrepreneurship and if you
00:14:59 students in entrepreneurship and if you

00:14:59 students in entrepreneurship and if you just joined us on 1200 W AI listening
00:15:01 just joined us on 1200 W AI listening

00:15:01 just joined us on 1200 W AI listening and here live I'm joined this week by
00:15:03 and here live I'm joined this week by

00:15:03 and here live I'm joined this week by the city of San Antonio a chief
00:15:06 the city of San Antonio a chief

00:15:06 the city of San Antonio a chief innovation officer Jose de la Cruz and
00:15:08 innovation officer Jose de la Cruz and

00:15:08 innovation officer Jose de la Cruz and Joyce Dooley who is leading the sieve
00:15:10 Joyce Dooley who is leading the sieve

00:15:10 Joyce Dooley who is leading the sieve tech sa program working for geekdom in
00:15:13 tech sa program working for geekdom in

00:15:13 tech sa program working for geekdom in collaboration with the city and we're
00:15:15 collaboration with the city and we're

00:15:15 collaboration with the city and we're talking all about innovation at san
00:15:16 talking all about innovation at san

00:15:16 talking all about innovation at san antonio you'll be able to listen to the
00:15:19 antonio you'll be able to listen to the

00:15:19 antonio you'll be able to listen to the rebroadcast of this on our website at
00:15:20 rebroadcast of this on our website at

00:15:20 rebroadcast of this on our website at wwlp.com on Tuesday May 1st all of our
00:15:25 wwlp.com on Tuesday May 1st all of our

00:15:25 wwlp.com on Tuesday May 1st all of our programs go up on that website and so if
00:15:27 programs go up on that website and so if

00:15:27 programs go up on that website and so if you're not going to be in your car
00:15:29 you're not going to be in your car

00:15:29 you're not going to be in your car driving around for the entire hour hear
00:15:31 driving around for the entire hour hear

00:15:31 driving around for the entire hour hear that we're talking but you find this
00:15:32 that we're talking but you find this

00:15:32 that we're talking but you find this topic very interesting you can go back
00:15:35 topic very interesting you can go back

00:15:35 topic very interesting you can go back and listen to that whole thing on your
00:15:37 and listen to that whole thing on your

00:15:37 and listen to that whole thing on your own time and schedule so Joyce we were
00:15:39 own time and schedule so Joyce we were

00:15:39 own time and schedule so Joyce we were we're talking about University programs
00:15:42 we're talking about University programs

00:15:42 we're talking about University programs and students but they're they're things
00:15:43 and students but they're they're things

00:15:43 and students but they're they're things gonna be going on with high school and
00:15:45 gonna be going on with high school and

00:15:45 gonna be going on with high school and in other areas as well as sift si
00:15:47 in other areas as well as sift si

00:15:47 in other areas as well as sift si continues to evolve most definitely in
00:15:50 continues to evolve most definitely in

00:15:50 continues to evolve most definitely in fact one of our first events that we had
00:15:51 fact one of our first events that we had

00:15:51 fact one of our first events that we had this year had to do with some high
00:15:53 this year had to do with some high

00:15:53 this year had to do with some high schoolers from San Antonio ISD and
00:15:55 schoolers from San Antonio ISD and

00:15:55 schoolers from San Antonio ISD and Southwest Dyess T we teamed up with si
00:15:58 Southwest Dyess T we teamed up with si

00:15:58 Southwest Dyess T we teamed up with si works and they paired us with Bracken
00:15:59 works and they paired us with Bracken

00:15:59 works and they paired us with Bracken Ranch High School in Southwest High
00:16:00 Ranch High School in Southwest High

00:16:00 Ranch High School in Southwest High School to bring students students in to
00:16:03 School to bring students students in to

00:16:03 School to bring students students in to not only get a tour of the city and to
00:16:05 not only get a tour of the city and to

00:16:05 not only get a tour of the city and to talk to people about you know sort of
00:16:06 talk to people about you know sort of

00:16:06 talk to people about you know sort of how did you get here does your career
00:16:08 how did you get here does your career

00:16:08 how did you get here does your career look like your education path that kind
00:16:11 look like your education path that kind

00:16:11 look like your education path that kind of stuff
00:16:11 of stuff

00:16:11 of stuff but then we also gave them their own
00:16:13 but then we also gave them their own

00:16:13 but then we also gave them their own unique challenge to work on the San
00:16:14 unique challenge to work on the San

00:16:14 unique challenge to work on the San Antonio's the city of San Antonio's
00:16:16 Antonio's the city of San Antonio's

00:16:16 Antonio's the city of San Antonio's website and so they gave immediate
00:16:18 website and so they gave immediate

00:16:18 website and so they gave immediate feedback to the city of San Antonio and
00:16:20 feedback to the city of San Antonio and

00:16:20 feedback to the city of San Antonio and then they've been working in their
00:16:22 then they've been working in their

00:16:22 then they've been working in their classrooms all semester
00:16:23 classrooms all semester

00:16:23 classrooms all semester on how they would take that one step
00:16:25 on how they would take that one step

00:16:25 on how they would take that one step further until what they should be
00:16:27 further until what they should be

00:16:27 further until what they should be working on I'm sorry what the city
00:16:28 working on I'm sorry what the city

00:16:28 working on I'm sorry what the city should do and they'll present actually
00:16:30 should do and they'll present actually

00:16:30 should do and they'll present actually April 25th to the city
00:16:33 April 25th to the city

00:16:33 April 25th to the city yeah and we're really looking forward to
00:16:35 yeah and we're really looking forward to

00:16:35 yeah and we're really looking forward to that I got to attend that that session
00:16:37 that I got to attend that that session

00:16:37 that I got to attend that that session and just to see the passion the
00:16:39 and just to see the passion the

00:16:39 and just to see the passion the interaction from high school kids I was
00:16:41 interaction from high school kids I was

00:16:41 interaction from high school kids I was thinking back to when I was in high
00:16:42 thinking back to when I was in high

00:16:42 thinking back to when I was in high school and I don't remember being that
00:16:43 school and I don't remember being that

00:16:43 school and I don't remember being that passionate about a city's website but
00:16:45 passionate about a city's website but

00:16:45 passionate about a city's website but that was really encouraging to see cuz I
00:16:47 that was really encouraging to see cuz I

00:16:47 that was really encouraging to see cuz I feel like we're on the right track here
00:16:48 feel like we're on the right track here

00:16:48 feel like we're on the right track here by engaging them and having them come in
00:16:51 by engaging them and having them come in

00:16:51 by engaging them and having them come in and see how things are done in local
00:16:53 and see how things are done in local

00:16:53 and see how things are done in local government and and what I hope comes out
00:16:55 government and and what I hope comes out

00:16:55 government and and what I hope comes out of that is that somebody in that room
00:16:57 of that is that somebody in that room

00:16:57 of that is that somebody in that room ends up becoming part of local
00:16:58 ends up becoming part of local

00:16:58 ends up becoming part of local government because we definitely need
00:17:00 government because we definitely need

00:17:00 government because we definitely need that passion we need the youth to be
00:17:02 that passion we need the youth to be

00:17:02 that passion we need the youth to be more civically engaged and I feel like
00:17:05 more civically engaged and I feel like

00:17:05 more civically engaged and I feel like septic sa is an avenue for them to do
00:17:06 septic sa is an avenue for them to do

00:17:06 septic sa is an avenue for them to do that so so the city you hiring
00:17:09 that so so the city you hiring

00:17:09 that so so the city you hiring technologists overall we talk about
00:17:10 technologists overall we talk about

00:17:10 technologists overall we talk about youths excited about public service and
00:17:12 youths excited about public service and

00:17:12 youths excited about public service and things going on yeah so you know in the
00:17:17 things going on yeah so you know in the

00:17:17 things going on yeah so you know in the office of innovation we are always
00:17:18 office of innovation we are always

00:17:18 office of innovation we are always looking for folks that are creative
00:17:21 looking for folks that are creative

00:17:21 looking for folks that are creative well-rounded you know flexible adaptable
00:17:24 well-rounded you know flexible adaptable

00:17:24 well-rounded you know flexible adaptable the key buzzwords right yeah but I think
00:17:26 the key buzzwords right yeah but I think

00:17:26 the key buzzwords right yeah but I think what's key is is also to have somebody
00:17:28 what's key is is also to have somebody

00:17:28 what's key is is also to have somebody with that natural curiosity that's
00:17:31 with that natural curiosity that's

00:17:31 with that natural curiosity that's something that you probably can't teach
00:17:32 something that you probably can't teach

00:17:32 something that you probably can't teach or train it's just something that
00:17:34 or train it's just something that

00:17:34 or train it's just something that naturally occurs in folks and so when we
00:17:36 naturally occurs in folks and so when we

00:17:36 naturally occurs in folks and so when we go out to hire that's you know all the
00:17:39 go out to hire that's you know all the

00:17:39 go out to hire that's you know all the time that's what we look for and and I
00:17:41 time that's what we look for and and I

00:17:41 time that's what we look for and and I think you know as as more and more folks
00:17:44 think you know as as more and more folks

00:17:44 think you know as as more and more folks you know tend to retire and we have to
00:17:45 you know tend to retire and we have to

00:17:45 you know tend to retire and we have to hire more folks I feel like we're at the
00:17:48 hire more folks I feel like we're at the

00:17:48 hire more folks I feel like we're at the space where the youth or the future
00:17:52 space where the youth or the future

00:17:52 space where the youth or the future right for for the city in for local
00:17:55 right for for the city in for local

00:17:55 right for for the city in for local government and you see that across the
00:17:56 government and you see that across the

00:17:56 government and you see that across the country about how they're looking more
00:17:57 country about how they're looking more

00:17:57 country about how they're looking more technologists they're looking more for
00:18:00 technologists they're looking more for

00:18:00 technologists they're looking more for millenials to come in because they have
00:18:01 millenials to come in because they have

00:18:01 millenials to come in because they have a lot of really creative good ideas so
00:18:03 a lot of really creative good ideas so

00:18:03 a lot of really creative good ideas so we want to harness that in San Antonio
00:18:04 we want to harness that in San Antonio

00:18:04 we want to harness that in San Antonio as well yeah so if you were looking to
00:18:07 as well yeah so if you were looking to

00:18:07 as well yeah so if you were looking to work for the city in any department or
00:18:10 work for the city in any department or

00:18:10 work for the city in any department or in the office of innovation there's a
00:18:12 in the office of innovation there's a

00:18:12 in the office of innovation there's a careers page on the city website yeah
00:18:15 careers page on the city website yeah

00:18:15 careers page on the city website yeah absolutely so if you go to San Antonio
00:18:16 absolutely so if you go to San Antonio

00:18:16 absolutely so if you go to San Antonio gov there is a career page on there with
00:18:20 gov there is a career page on there with

00:18:20 gov there is a career page on there with all the jobs that are open at the city
00:18:22 all the jobs that are open at the city

00:18:22 all the jobs that are open at the city at a given time so I encourage you to go
00:18:25 at a given time so I encourage you to go

00:18:25 at a given time so I encourage you to go in and apply for a job if something is
00:18:27 in and apply for a job if something is

00:18:27 in and apply for a job if something is of interest to you yeah
00:18:29 of interest to you yeah

00:18:29 of interest to you yeah so it's when you go on there and this is
00:18:31 so it's when you go on there and this is

00:18:31 so it's when you go on there and this is one thing I love about with government
00:18:33 one thing I love about with government

00:18:33 one thing I love about with government and transparency in government so if
00:18:34 and transparency in government so if

00:18:34 and transparency in government so if you're listening and you're going you
00:18:35 you're listening and you're going you

00:18:35 you're listening and you're going you know what maybe I'm not qualified
00:18:37 know what maybe I'm not qualified

00:18:37 know what maybe I'm not qualified my form of these jobs right now or maybe
00:18:38 my form of these jobs right now or maybe

00:18:38 my form of these jobs right now or maybe you are qualified with applying for
00:18:41 you are qualified with applying for

00:18:41 you are qualified with applying for government jobs you'll often be able to
00:18:42 government jobs you'll often be able to

00:18:42 government jobs you'll often be able to see on the job posting the actual salary
00:18:44 see on the job posting the actual salary

00:18:44 see on the job posting the actual salary range itself so if you're thinking oh
00:18:46 range itself so if you're thinking oh

00:18:46 range itself so if you're thinking oh I'm gonna go study technology or I might
00:18:47 I'm gonna go study technology or I might

00:18:47 I'm gonna go study technology or I might want to get interested in it what skills
00:18:50 want to get interested in it what skills

00:18:50 want to get interested in it what skills do I need one of those skills gonna be
00:18:51 do I need one of those skills gonna be

00:18:51 do I need one of those skills gonna be worth you can go look right there on the
00:18:53 worth you can go look right there on the

00:18:53 worth you can go look right there on the on the website Behr County does this on
00:18:55 on the website Behr County does this on

00:18:55 on the website Behr County does this on theirs as well so you can see if you get
00:18:59 theirs as well so you can see if you get

00:18:59 theirs as well so you can see if you get a certain set of skills and education
00:19:01 a certain set of skills and education

00:19:01 a certain set of skills and education and participate in these programs with
00:19:02 and participate in these programs with

00:19:02 and participate in these programs with si works or others to build and develop
00:19:04 si works or others to build and develop

00:19:04 si works or others to build and develop these where you can go from a hiring
00:19:06 these where you can go from a hiring

00:19:06 these where you can go from a hiring perspective and the city in the county
00:19:08 perspective and the city in the county

00:19:08 perspective and the city in the county are very competitive on the salaries
00:19:10 are very competitive on the salaries

00:19:10 are very competitive on the salaries I've seen them offer along with the
00:19:12 I've seen them offer along with the

00:19:12 I've seen them offer along with the private sector so this gives you a good
00:19:14 private sector so this gives you a good

00:19:14 private sector so this gives you a good baseline they're very transparent about
00:19:16 baseline they're very transparent about

00:19:16 baseline they're very transparent about it the private sector sadly enough is
00:19:18 it the private sector sadly enough is

00:19:18 it the private sector sadly enough is not as transparent as the government
00:19:20 not as transparent as the government

00:19:20 not as transparent as the government this is a one where I know that I see
00:19:22 this is a one where I know that I see

00:19:22 this is a one where I know that I see smiling here across the room right now
00:19:24 smiling here across the room right now

00:19:24 smiling here across the room right now is yeah yeah the government deserves a
00:19:26 is yeah yeah the government deserves a

00:19:26 is yeah yeah the government deserves a pat on the back about this and I think
00:19:27 pat on the back about this and I think

00:19:27 pat on the back about this and I think this is one where you you do these
00:19:29 this is one where you you do these

00:19:29 this is one where you you do these things correctly you show people what
00:19:31 things correctly you show people what

00:19:31 things correctly you show people what the ranges are it creates more
00:19:33 the ranges are it creates more

00:19:33 the ranges are it creates more candidates they're gonna be interested
00:19:35 candidates they're gonna be interested

00:19:35 candidates they're gonna be interested in the position because they know here's
00:19:37 in the position because they know here's

00:19:37 in the position because they know here's what I have to do to get this and if
00:19:39 what I have to do to get this and if

00:19:39 what I have to do to get this and if they're motivated by it they're gonna go
00:19:41 they're motivated by it they're gonna go

00:19:41 they're motivated by it they're gonna go in and apply yeah that's absolutely
00:19:43 in and apply yeah that's absolutely

00:19:43 in and apply yeah that's absolutely right and so even if there is a job that
00:19:45 right and so even if there is a job that

00:19:45 right and so even if there is a job that that isn't open so for example let's say
00:19:48 that isn't open so for example let's say

00:19:48 that isn't open so for example let's say you're interested in innovation we do
00:19:50 you're interested in innovation we do

00:19:50 you're interested in innovation we do have a page that's dedicated to all the
00:19:52 have a page that's dedicated to all the

00:19:52 have a page that's dedicated to all the job descriptions within the city and so
00:19:53 job descriptions within the city and so

00:19:53 job descriptions within the city and so you go in you type in innovation you'll
00:19:55 you go in you type in innovation you'll

00:19:55 you go in you type in innovation you'll see all of the jobs that pertain to my
00:19:58 see all of the jobs that pertain to my

00:19:58 see all of the jobs that pertain to my specific department and you'll see what
00:20:00 specific department and you'll see what

00:20:00 specific department and you'll see what the requirements are you'll see what the
00:20:01 the requirements are you'll see what the

00:20:01 the requirements are you'll see what the salary ranges and so that way it gives
00:20:03 salary ranges and so that way it gives

00:20:03 salary ranges and so that way it gives you an idea of what those skillsets are
00:20:05 you an idea of what those skillsets are

00:20:05 you an idea of what those skillsets are that you may want to focus on if you're
00:20:07 that you may want to focus on if you're

00:20:07 that you may want to focus on if you're interested in a career in local
00:20:08 interested in a career in local

00:20:08 interested in a career in local government specifically if you're if you
00:20:11 government specifically if you're if you

00:20:11 government specifically if you're if you want to do innovation and local
00:20:12 want to do innovation and local

00:20:12 want to do innovation and local government so I would courage ever need
00:20:15 government so I would courage ever need

00:20:15 government so I would courage ever need anybody to go online and take a look at
00:20:17 anybody to go online and take a look at

00:20:17 anybody to go online and take a look at it and see if it's for you as you look
00:20:19 it and see if it's for you as you look

00:20:19 it and see if it's for you as you look at the size and scope and scale of the
00:20:21 at the size and scope and scale of the

00:20:21 at the size and scope and scale of the city so how many employees work for the
00:20:24 city so how many employees work for the

00:20:24 city so how many employees work for the city of San Antonio so over eleven
00:20:26 city of San Antonio so over eleven

00:20:26 city of San Antonio so over eleven thousand eleven thousand and you get
00:20:28 thousand eleven thousand and you get

00:20:28 thousand eleven thousand and you get into technology jobs do you have rough
00:20:30 into technology jobs do you have rough

00:20:30 into technology jobs do you have rough ballpark numbers for that off the top of
00:20:33 ballpark numbers for that off the top of

00:20:34 ballpark numbers for that off the top of my head you know I know within our IT
00:20:36 my head you know I know within our IT

00:20:36 my head you know I know within our IT department we have over 300 folks that
00:20:38 department we have over 300 folks that

00:20:38 department we have over 300 folks that are in there so and you know that could
00:20:40 are in there so and you know that could

00:20:40 are in there so and you know that could range from anything from you know a
00:20:41 range from anything from you know a

00:20:41 range from anything from you know a website developer to you know
00:20:44 website developer to you know

00:20:44 website developer to you know information security analysts I mean you
00:20:46 information security analysts I mean you

00:20:46 information security analysts I mean you name it it runs the gamut yeah so if you
00:20:50 name it it runs the gamut yeah so if you

00:20:50 name it it runs the gamut yeah so if you look there I mean there's
00:20:50 look there I mean there's

00:20:50 look there I mean there's hundreds of folks working on the the
00:20:53 hundreds of folks working on the the

00:20:53 hundreds of folks working on the the city side of technology things and these
00:20:54 city side of technology things and these

00:20:54 city side of technology things and these are all folks employed by the city and
00:20:56 are all folks employed by the city and

00:20:56 are all folks employed by the city and then as with sieve tech sa here in this
00:20:58 then as with sieve tech sa here in this

00:20:58 then as with sieve tech sa here in this program over the summer and these
00:21:00 program over the summer and these

00:21:00 program over the summer and these challenges the city contracts with lots
00:21:03 challenges the city contracts with lots

00:21:03 challenges the city contracts with lots of folks to work and augment that actual
00:21:06 of folks to work and augment that actual

00:21:06 of folks to work and augment that actual staff that works for and is employed by
00:21:08 staff that works for and is employed by

00:21:08 staff that works for and is employed by the city so just like any any private
00:21:10 the city so just like any any private

00:21:10 the city so just like any any private enterprise you're gonna have
00:21:11 enterprise you're gonna have

00:21:11 enterprise you're gonna have project-based work the government does a
00:21:13 project-based work the government does a

00:21:13 project-based work the government does a very good job of this as well as
00:21:15 very good job of this as well as

00:21:15 very good job of this as well as bringing in specialists to solve certain
00:21:17 bringing in specialists to solve certain

00:21:17 bringing in specialists to solve certain needs that way you're not trying to hire
00:21:20 needs that way you're not trying to hire

00:21:20 needs that way you're not trying to hire one specialist to work on one project
00:21:22 one specialist to work on one project

00:21:22 one specialist to work on one project and then that project finishes and
00:21:24 and then that project finishes and

00:21:24 and then that project finishes and you're like well you still work here and
00:21:25 you're like well you still work here and

00:21:25 you're like well you still work here and I'm not really sure we're gonna have you
00:21:26 I'm not really sure we're gonna have you

00:21:26 I'm not really sure we're gonna have you do next right absolutely and then that's
00:21:29 do next right absolutely and then that's

00:21:29 do next right absolutely and then that's part of what SIP Tech is about is seeing
00:21:31 part of what SIP Tech is about is seeing

00:21:31 part of what SIP Tech is about is seeing you know where those specialists are and
00:21:35 you know where those specialists are and

00:21:35 you know where those specialists are and and how they can help you know we all
00:21:37 and how they can help you know we all

00:21:37 and how they can help you know we all know that technology is changing it's up
00:21:38 know that technology is changing it's up

00:21:38 know that technology is changing it's up it's such a rapid pace I don't have to
00:21:40 it's such a rapid pace I don't have to

00:21:40 it's such a rapid pace I don't have to tell you that but in government it tends
00:21:42 tell you that but in government it tends

00:21:42 tell you that but in government it tends to change a little slower than normal
00:21:44 to change a little slower than normal

00:21:44 to change a little slower than normal and so through this program we get to
00:21:46 and so through this program we get to

00:21:47 and so through this program we get to see what's out there we get to taste it
00:21:48 see what's out there we get to taste it

00:21:48 see what's out there we get to taste it we get to feel it we get to see how it
00:21:49 we get to feel it we get to see how it

00:21:49 we get to feel it we get to see how it works in city operations ahead of the
00:21:51 works in city operations ahead of the

00:21:51 works in city operations ahead of the curve and then we can see you know is
00:21:53 curve and then we can see you know is

00:21:53 curve and then we can see you know is that applicable to any other department
00:21:55 that applicable to any other department

00:21:55 that applicable to any other department within the city and so you know I'm
00:21:57 within the city and so you know I'm

00:21:57 within the city and so you know I'm really excited that these two startups
00:21:59 really excited that these two startups

00:21:59 really excited that these two startups will be coming in because I think it'll
00:22:00 will be coming in because I think it'll

00:22:00 will be coming in because I think it'll give us a different flavor than what
00:22:02 give us a different flavor than what

00:22:02 give us a different flavor than what we're normally used to in local
00:22:03 we're normally used to in local

00:22:03 we're normally used to in local government you're listening to 1200 W AI
00:22:06 government you're listening to 1200 W AI

00:22:06 government you're listening to 1200 W AI this is cyber talk radio and I'm your
00:22:09 this is cyber talk radio and I'm your

00:22:09 this is cyber talk radio and I'm your host Bret Pyatt and I'm joined this week
00:22:11 host Bret Pyatt and I'm joined this week

00:22:11 host Bret Pyatt and I'm joined this week talking innovation in city government if
00:22:14 talking innovation in city government if

00:22:14 talking innovation in city government if you just joined us on the air you can
00:22:17 you just joined us on the air you can

00:22:17 you just joined us on the air you can listen to the rebroadcast of this
00:22:18 listen to the rebroadcast of this

00:22:18 listen to the rebroadcast of this episode on a Tuesday morning on our
00:22:20 episode on a Tuesday morning on our

00:22:20 episode on a Tuesday morning on our website May first
00:22:21 website May first

00:22:21 website May first WW cyber talk radio calm or on itunes
00:22:25 WW cyber talk radio calm or on itunes

00:22:25 WW cyber talk radio calm or on itunes podcast pocket caster if you would like
00:22:27 podcast pocket caster if you would like

00:22:27 podcast pocket caster if you would like to look at a still photograph of myself
00:22:29 to look at a still photograph of myself

00:22:29 to look at a still photograph of myself and our guests you can join us on
00:22:31 and our guests you can join us on

00:22:31 and our guests you can join us on youtube and see the great action shot
00:22:33 youtube and see the great action shot

00:22:33 youtube and see the great action shot there while we have a conversation in
00:22:36 there while we have a conversation in

00:22:36 there while we have a conversation in the background if you wanted to talk to
00:22:40 the background if you wanted to talk to

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00:22:41 the program you can reach us on Twitter

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00:22:42 and Facebook we also have a feedback box or if you'd
00:22:45 we also have a feedback box or if you'd

00:22:45 we also have a feedback box or if you'd like to be a guest of the program
00:22:46 like to be a guest of the program

00:22:46 like to be a guest of the program there's a place to let us know that on
00:22:48 there's a place to let us know that on

00:22:48 there's a place to let us know that on our website so for those that have been
00:22:51 our website so for those that have been

00:22:51 our website so for those that have been listening and want to learn more about
00:22:52 listening and want to learn more about

00:22:52 listening and want to learn more about civic SI where can they go online they
00:22:55 civic SI where can they go online they

00:22:55 civic SI where can they go online they can go to civic si.com that's civt e CH
00:23:00 can go to civic si.com that's civt e CH

00:23:00 can go to civic si.com that's civt e CH - si comm or you can shoot us an e-mail
00:23:02 - si comm or you can shoot us an e-mail

00:23:02 - si comm or you can shoot us an e-mail at civic SI
00:23:04 at civic SI

00:23:04 at civic SI at geekdom calm cool and for those
00:23:07 at geekdom calm cool and for those

00:23:07 at geekdom calm cool and for those listening and going well what does geek
00:23:08 listening and going well what does geek

00:23:08 listening and going well what does geek demand where that's at so it's the
00:23:10 demand where that's at so it's the

00:23:10 demand where that's at so it's the largest co-working space in the state of
00:23:12 largest co-working space in the state of

00:23:12 largest co-working space in the state of Texas last time I looked at the stats
00:23:14 Texas last time I looked at the stats

00:23:14 Texas last time I looked at the stats over 1,700 members here in the heart of
00:23:18 over 1,700 members here in the heart of

00:23:18 over 1,700 members here in the heart of downtown and kind of a tech corridor we
00:23:20 downtown and kind of a tech corridor we

00:23:20 downtown and kind of a tech corridor we have growing in San Antonio as you walk
00:23:22 have growing in San Antonio as you walk

00:23:22 have growing in San Antonio as you walk up and down the street we've I see even
00:23:25 up and down the street we've I see even

00:23:25 up and down the street we've I see even taking in retail space on Houston Street
00:23:27 taking in retail space on Houston Street

00:23:27 taking in retail space on Houston Street now there's a hundred and fifty employee
00:23:30 now there's a hundred and fifty employee

00:23:30 now there's a hundred and fifty employee company tech company down there on the
00:23:32 company tech company down there on the

00:23:32 company tech company down there on the ground floor it's it's becoming our own
00:23:34 ground floor it's it's becoming our own

00:23:34 ground floor it's it's becoming our own little Palo Alto if for those that have
00:23:36 little Palo Alto if for those that have

00:23:36 little Palo Alto if for those that have traveled out to the Bay Area before all
00:23:38 traveled out to the Bay Area before all

00:23:38 traveled out to the Bay Area before all the retail space in the in Palo Alto is
00:23:40 the retail space in the in Palo Alto is

00:23:40 the retail space in the in Palo Alto is basically occupied by tech companies now
00:23:41 basically occupied by tech companies now

00:23:41 basically occupied by tech companies now or a restaurant serving food to those
00:23:43 or a restaurant serving food to those

00:23:43 or a restaurant serving food to those folks so we got a little bit of that
00:23:45 folks so we got a little bit of that

00:23:46 folks so we got a little bit of that going on here in downtown San Antonio
00:23:47 going on here in downtown San Antonio

00:23:47 going on here in downtown San Antonio lots of interesting innovation we're
00:23:50 lots of interesting innovation we're

00:23:50 lots of interesting innovation we're gonna go ahead and take a quick break
00:23:51 gonna go ahead and take a quick break

00:23:51 gonna go ahead and take a quick break here at the bottom of the hour for a
00:23:52 here at the bottom of the hour for a

00:23:52 here at the bottom of the hour for a news traffic and weather update and
00:23:53 news traffic and weather update and

00:23:53 news traffic and weather update and we're going to come back and go into
00:23:55 we're going to come back and go into

00:23:55 we're going to come back and go into some more depth about innovation here in
00:23:57 some more depth about innovation here in

00:23:57 some more depth about innovation here in San Antonio this sieve tech and civic
00:23:59 San Antonio this sieve tech and civic

00:23:59 San Antonio this sieve tech and civic engagement aspect to what the city is
00:24:02 engagement aspect to what the city is

00:24:02 engagement aspect to what the city is working on and how is San Antonio
00:24:04 working on and how is San Antonio

00:24:04 working on and how is San Antonio approaching this in a different and
00:24:05 approaching this in a different and

00:24:05 approaching this in a different and better ways than a lot of its peers out
00:24:07 better ways than a lot of its peers out

00:24:07 better ways than a lot of its peers out there across other municipalities in
00:24:09 there across other municipalities in

00:24:09 there across other municipalities in America
00:24:14


00:24:14
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00:24:42


00:24:42
[Music]
00:25:09


00:25:09
[Music]
00:25:28


00:25:28
welcome back to cyber talk radio
00:25:31 welcome back to cyber talk radio

00:25:31 welcome back to cyber talk radio I'm your host Bret Pyatt the 20 year
00:25:33 I'm your host Bret Pyatt the 20 year

00:25:33 I'm your host Bret Pyatt the 20 year internet security veteran and we're
00:25:35 internet security veteran and we're

00:25:35 internet security veteran and we're joined this week on the program by Civic
00:25:39 joined this week on the program by Civic

00:25:39 joined this week on the program by Civic Si and San Antonio's office of
00:25:41 Si and San Antonio's office of

00:25:41 Si and San Antonio's office of innovation we have jose de la cruz is
00:25:43 innovation we have jose de la cruz is

00:25:43 innovation we have jose de la cruz is the chief innovation officer for san
00:25:45 the chief innovation officer for san

00:25:45 the chief innovation officer for san antonio on and we teased a little bit
00:25:48 antonio on and we teased a little bit

00:25:48 antonio on and we teased a little bit before the break we were going to talk
00:25:49 before the break we were going to talk

00:25:49 before the break we were going to talk about how San Antonio is innovating may
00:25:51 about how San Antonio is innovating may

00:25:51 about how San Antonio is innovating may be different than some of the other
00:25:53 be different than some of the other

00:25:53 be different than some of the other cities across America if you're just
00:25:55 cities across America if you're just

00:25:55 cities across America if you're just joining us now and missed the first half
00:25:57 joining us now and missed the first half

00:25:57 joining us now and missed the first half of the program you can check it out on
00:25:59 of the program you can check it out on

00:25:59 of the program you can check it out on our website at wwlp.com on tuesday
00:26:03 our website at wwlp.com on tuesday

00:26:03 our website at wwlp.com on tuesday morning it'll be up on may the 1st if
00:26:04 morning it'll be up on may the 1st if

00:26:04 morning it'll be up on may the 1st if you are listening on that website or
00:26:06 you are listening on that website or

00:26:06 you are listening on that website or YouTube or iTunes or other podcasting
00:26:09 YouTube or iTunes or other podcasting

00:26:09 YouTube or iTunes or other podcasting services thank you for joining us we
00:26:11 services thank you for joining us we

00:26:11 services thank you for joining us we appreciate having you as a listener out
00:26:12 appreciate having you as a listener out

00:26:12 appreciate having you as a listener out there in our audience if you would like
00:26:14 there in our audience if you would like

00:26:14 there in our audience if you would like to interact with us find us on Facebook
00:26:16 to interact with us find us on Facebook

00:26:16 to interact with us find us on Facebook Twitter on our web site or even if you
00:26:20 Twitter on our web site or even if you

00:26:20 Twitter on our web site or even if you comment on YouTube though we don't
00:26:21 comment on YouTube though we don't

00:26:21 comment on YouTube though we don't follow our YouTube comments very well so
00:26:23 follow our YouTube comments very well so

00:26:23 follow our YouTube comments very well so while you may share thoughts there
00:26:25 while you may share thoughts there

00:26:25 while you may share thoughts there that's not the best way to reach the
00:26:26 that's not the best way to reach the

00:26:26 that's not the best way to reach the program so Jose San Antonio so
00:26:30 program so Jose San Antonio so

00:26:30 program so Jose San Antonio so innovation the office of innovation has
00:26:32 innovation the office of innovation has

00:26:32 innovation the office of innovation has not been around for the entire 300 years
00:26:34 not been around for the entire 300 years

00:26:34 not been around for the entire 300 years of the city no no no just probably the
00:26:37 of the city no no no just probably the

00:26:37 of the city no no no just probably the last 10 or so the last 10 so coming into
00:26:41 last 10 or so the last 10 so coming into

00:26:41 last 10 or so the last 10 so coming into this so how is San Antonio thinking
00:26:43 this so how is San Antonio thinking

00:26:43 this so how is San Antonio thinking about innovation differently than some
00:26:46 about innovation differently than some

00:26:46 about innovation differently than some of the other folks out there across the
00:26:48 of the other folks out there across the

00:26:48 of the other folks out there across the u.s. I mean I think what's different
00:26:50 u.s. I mean I think what's different

00:26:50 u.s. I mean I think what's different about us and I always say this when I
00:26:52 about us and I always say this when I

00:26:52 about us and I always say this when I get to travel and talk about San Antonio
00:26:54 get to travel and talk about San Antonio

00:26:54 get to travel and talk about San Antonio is what makes us unique is our sense of
00:26:57 is what makes us unique is our sense of

00:26:57 is what makes us unique is our sense of community and collaboration that happens
00:26:59 community and collaboration that happens

00:26:59 community and collaboration that happens in this city which i think is unlike a
00:27:01 in this city which i think is unlike a

00:27:01 in this city which i think is unlike a lot of other big cities that I've seen
00:27:04 lot of other big cities that I've seen

00:27:04 lot of other big cities that I've seen cineteca says is a great example you
00:27:06 cineteca says is a great example you

00:27:06 cineteca says is a great example you know we're partnering with geekdom on
00:27:08 know we're partnering with geekdom on

00:27:08 know we're partnering with geekdom on this but there are so many other
00:27:09 this but there are so many other

00:27:09 this but there are so many other partners from universities from high
00:27:11 partners from universities from high

00:27:11 partners from universities from high schools from corporate partners that are
00:27:13 schools from corporate partners that are

00:27:13 schools from corporate partners that are so interested in making this program a
00:27:15 so interested in making this program a

00:27:15 so interested in making this program a success in addition to that my office
00:27:18 success in addition to that my office

00:27:18 success in addition to that my office also works on is working on developing a
00:27:21 also works on is working on developing a

00:27:21 also works on is working on developing a smart city program as well not
00:27:23 smart city program as well not

00:27:23 smart city program as well not independent of subtext of tech is a part
00:27:25 independent of subtext of tech is a part

00:27:25 independent of subtext of tech is a part of that but looking at how we can use
00:27:27 of that but looking at how we can use

00:27:27 of that but looking at how we can use smart city technology the Internet of
00:27:28 smart city technology the Internet of

00:27:28 smart city technology the Internet of Things to you know improve our services
00:27:31 Things to you know improve our services

00:27:31 Things to you know improve our services and through that what we've done is
00:27:33 and through that what we've done is

00:27:33 and through that what we've done is we've brought together this coalition of
00:27:35 we've brought together this coalition of

00:27:35 we've brought together this coalition of public agencies so CPS saws the river
00:27:38 public agencies so CPS saws the river

00:27:38 public agencies so CPS saws the river authority the housing of
00:27:39 authority the housing of

00:27:39 authority the housing of bear county appraisal district and via
00:27:43 bear county appraisal district and via

00:27:43 bear county appraisal district and via as well as part of this coalition to
00:27:45 as well as part of this coalition to

00:27:45 as well as part of this coalition to figure out how we can use all of our
00:27:47 figure out how we can use all of our

00:27:47 figure out how we can use all of our combined assets and data to we touch
00:27:50 combined assets and data to we touch

00:27:50 combined assets and data to we touch everyone's lives on a daily basis how we
00:27:52 everyone's lives on a daily basis how we

00:27:52 everyone's lives on a daily basis how we can make their lives better in the cios
00:27:55 can make their lives better in the cios

00:27:55 can make their lives better in the cios from each of those organizations get
00:27:57 from each of those organizations get

00:27:57 from each of those organizations get together on a monthly basis and then the
00:27:59 together on a monthly basis and then the

00:27:59 together on a monthly basis and then the ceos get together every other month and
00:28:01 ceos get together every other month and

00:28:01 ceos get together every other month and so getting everyone in a room to talk
00:28:04 so getting everyone in a room to talk

00:28:04 so getting everyone in a room to talk through you know potential projects
00:28:06 through you know potential projects

00:28:06 through you know potential projects potential items that we can do together
00:28:07 potential items that we can do together

00:28:07 potential items that we can do together it's really exciting and something that
00:28:09 it's really exciting and something that

00:28:10 it's really exciting and something that I haven't seen done in quite some time
00:28:11 I haven't seen done in quite some time

00:28:11 I haven't seen done in quite some time yeah so the the innovation here what I'm
00:28:15 yeah so the the innovation here what I'm

00:28:15 yeah so the the innovation here what I'm hearing from you is that this is
00:28:17 hearing from you is that this is

00:28:17 hearing from you is that this is something with senior executive level
00:28:20 something with senior executive level

00:28:20 something with senior executive level involvement buy and support it's not
00:28:23 involvement buy and support it's not

00:28:23 involvement buy and support it's not just some lip service thing where look
00:28:25 just some lip service thing where look

00:28:25 just some lip service thing where look we're innovating we have Jose and his
00:28:27 we're innovating we have Jose and his

00:28:27 we're innovating we have Jose and his team we stuck them off in the corner
00:28:29 team we stuck them off in the corner

00:28:29 team we stuck them off in the corner though we didn't actually give them any
00:28:30 though we didn't actually give them any

00:28:30 though we didn't actually give them any visibility or authority to go do things
00:28:32 visibility or authority to go do things

00:28:32 visibility or authority to go do things absolutely yeah so our leadership is
00:28:34 absolutely yeah so our leadership is

00:28:34 absolutely yeah so our leadership is it's completely involved a completely
00:28:36 it's completely involved a completely

00:28:36 it's completely involved a completely supportive of what we do and that makes
00:28:39 supportive of what we do and that makes

00:28:39 supportive of what we do and that makes it very very easy for us to then go out
00:28:41 it very very easy for us to then go out

00:28:41 it very very easy for us to then go out and execute and actually have good
00:28:44 and execute and actually have good

00:28:44 and execute and actually have good conversations with partners about what
00:28:46 conversations with partners about what

00:28:46 conversations with partners about what we're doing because I think you know
00:28:47 we're doing because I think you know

00:28:47 we're doing because I think you know everyone's time is valuable and they
00:28:49 everyone's time is valuable and they

00:28:49 everyone's time is valuable and they want to know that if they're putting
00:28:51 want to know that if they're putting

00:28:51 want to know that if they're putting forth their effort and their expertise
00:28:53 forth their effort and their expertise

00:28:53 forth their effort and their expertise that it's gonna go to something that
00:28:54 that it's gonna go to something that

00:28:54 that it's gonna go to something that eventually will see the light of day and
00:28:55 eventually will see the light of day and

00:28:55 eventually will see the light of day and so I think that's what makes it very
00:28:56 so I think that's what makes it very

00:28:56 so I think that's what makes it very interesting yeah if you're out there
00:28:58 interesting yeah if you're out there

00:28:58 interesting yeah if you're out there outside of San Antonio listening
00:29:00 outside of San Antonio listening

00:29:00 outside of San Antonio listening thinking should I move my company to San
00:29:02 thinking should I move my company to San

00:29:02 thinking should I move my company to San Antonio should I move to San Antonio so
00:29:04 Antonio should I move to San Antonio so

00:29:04 Antonio should I move to San Antonio so we don't do things here in government
00:29:07 we don't do things here in government

00:29:07 we don't do things here in government for for lip service this is how the city
00:29:09 for for lip service this is how the city

00:29:09 for for lip service this is how the city runs efficiently enough to maintain a
00:29:11 runs efficiently enough to maintain a

00:29:11 runs efficiently enough to maintain a triple-a bond rating the only major city
00:29:13 triple-a bond rating the only major city

00:29:13 triple-a bond rating the only major city in the US with one so I poked a little
00:29:15 in the US with one so I poked a little

00:29:15 in the US with one so I poked a little fun at Jose with that question there I
00:29:17 fun at Jose with that question there I

00:29:17 fun at Jose with that question there I knew the answer to it coming in but it's
00:29:20 knew the answer to it coming in but it's

00:29:20 knew the answer to it coming in but it's one where it's also more engaging for
00:29:21 one where it's also more engaging for

00:29:21 one where it's also more engaging for the employees like it's if you're given
00:29:24 the employees like it's if you're given

00:29:24 the employees like it's if you're given something just to for political
00:29:26 something just to for political

00:29:26 something just to for political positioning or posturing to look good
00:29:28 positioning or posturing to look good

00:29:28 positioning or posturing to look good but you know you can't really affect
00:29:29 but you know you can't really affect

00:29:29 but you know you can't really affect change no one's excited to come to work
00:29:31 change no one's excited to come to work

00:29:31 change no one's excited to come to work for that mission every day and I've seen
00:29:33 for that mission every day and I've seen

00:29:33 for that mission every day and I've seen you around out speaking and talking in a
00:29:35 you around out speaking and talking in a

00:29:35 you around out speaking and talking in a number of other places and the level of
00:29:37 number of other places and the level of

00:29:37 number of other places and the level of engagement excitement and passion you
00:29:38 engagement excitement and passion you

00:29:38 engagement excitement and passion you have is clearly because you guys are
00:29:40 have is clearly because you guys are

00:29:40 have is clearly because you guys are making process able you guys are making
00:29:42 making process able you guys are making

00:29:42 making process able you guys are making progress and able to affect change and
00:29:45 progress and able to affect change and

00:29:45 progress and able to affect change and make the city a better place yeah
00:29:47 make the city a better place yeah

00:29:47 make the city a better place yeah absolutely and that's that's how we view
00:29:49 absolutely and that's that's how we view

00:29:49 absolutely and that's that's how we view in you know my my partner in crime here
00:29:51 in you know my my partner in crime here

00:29:51 in you know my my partner in crime here is our chief information on
00:29:52 is our chief information on

00:29:52 is our chief information on sir Kraig Hopkins and you know every
00:29:55 sir Kraig Hopkins and you know every

00:29:55 sir Kraig Hopkins and you know every time him and I get together he always
00:29:57 time him and I get together he always

00:29:57 time him and I get together he always reminds me that we're doing this to
00:29:58 reminds me that we're doing this to

00:29:58 reminds me that we're doing this to change people's lives this is not about
00:30:00 change people's lives this is not about

00:30:00 change people's lives this is not about technology and data even though that's
00:30:02 technology and data even though that's

00:30:02 technology and data even though that's great those are the enablers right
00:30:04 great those are the enablers right

00:30:04 great those are the enablers right really what's at the core of this is how
00:30:05 really what's at the core of this is how

00:30:05 really what's at the core of this is how do we change people's lives on a daily
00:30:07 do we change people's lives on a daily

00:30:07 do we change people's lives on a daily basis so for those folks that are
00:30:09 basis so for those folks that are

00:30:09 basis so for those folks that are applying for utility assistance how do
00:30:11 applying for utility assistance how do

00:30:11 applying for utility assistance how do we make it easier for them to do that
00:30:12 we make it easier for them to do that

00:30:12 we make it easier for them to do that how do we make it more efficient and
00:30:14 how do we make it more efficient and

00:30:14 how do we make it more efficient and technology is just a way to do that for
00:30:17 technology is just a way to do that for

00:30:17 technology is just a way to do that for us so say when you look out there at
00:30:19 us so say when you look out there at

00:30:19 us so say when you look out there at other cities that are doing innovation
00:30:22 other cities that are doing innovation

00:30:22 other cities that are doing innovation well who do you you see and look at and
00:30:26 well who do you you see and look at and

00:30:26 well who do you you see and look at and go this is a city that's appear that I
00:30:28 go this is a city that's appear that I

00:30:28 go this is a city that's appear that I think does this well and that I want to
00:30:30 think does this well and that I want to

00:30:30 think does this well and that I want to collaborate with their teams to to learn
00:30:33 collaborate with their teams to to learn

00:30:33 collaborate with their teams to to learn and to work and share ideas and bounce
00:30:35 and to work and share ideas and bounce

00:30:35 and to work and share ideas and bounce back and forth yeah so first
00:30:38 back and forth yeah so first

00:30:38 back and forth yeah so first specifically for the SIP tech sa program
00:30:40 specifically for the SIP tech sa program

00:30:40 specifically for the SIP tech sa program it was the city of San Francisco their
00:30:43 it was the city of San Francisco their

00:30:43 it was the city of San Francisco their chief innovation officer at the time J
00:30:45 chief innovation officer at the time J

00:30:45 chief innovation officer at the time J NAF was a great mentor to us and they
00:30:48 NAF was a great mentor to us and they

00:30:48 NAF was a great mentor to us and they had started a program called the startup
00:30:49 had started a program called the startup

00:30:49 had started a program called the startup and residency program which you know we
00:30:51 and residency program which you know we

00:30:51 and residency program which you know we took some of those tenants and basis of
00:30:53 took some of those tenants and basis of

00:30:53 took some of those tenants and basis of tech sa on and he spent a lot of really
00:30:56 tech sa on and he spent a lot of really

00:30:56 tech sa on and he spent a lot of really good time with folks in my office to
00:30:57 good time with folks in my office to

00:30:58 good time with folks in my office to talk about lessons learned talk about
00:30:59 talk about lessons learned talk about

00:30:59 talk about lessons learned talk about things that they were doing in the the
00:31:01 things that they were doing in the the

00:31:01 things that they were doing in the the mayor's office of a civic innovation and
00:31:02 mayor's office of a civic innovation and

00:31:02 mayor's office of a civic innovation and so we've developed a really good
00:31:04 so we've developed a really good

00:31:04 so we've developed a really good relationship with them I think also
00:31:07 relationship with them I think also

00:31:07 relationship with them I think also what's going on in Dallas is is really
00:31:09 what's going on in Dallas is is really

00:31:09 what's going on in Dallas is is really interesting with the Dallas innovation
00:31:10 interesting with the Dallas innovation

00:31:10 interesting with the Dallas innovation Alliance Jennifer Sanders their
00:31:12 Alliance Jennifer Sanders their

00:31:12 Alliance Jennifer Sanders their executive director is a good friend of
00:31:13 executive director is a good friend of

00:31:13 executive director is a good friend of mine and being able to pilot the smart
00:31:17 mine and being able to pilot the smart

00:31:17 mine and being able to pilot the smart city technology within an innovation
00:31:18 city technology within an innovation

00:31:18 city technology within an innovation district in the core of their city is
00:31:20 district in the core of their city is

00:31:20 district in the core of their city is something that caught my eye at the
00:31:21 something that caught my eye at the

00:31:21 something that caught my eye at the immediate outset and we've developed a
00:31:23 immediate outset and we've developed a

00:31:23 immediate outset and we've developed a really good friendship and then lastly
00:31:25 really good friendship and then lastly

00:31:25 really good friendship and then lastly I'll say you know the City of Austin has
00:31:27 I'll say you know the City of Austin has

00:31:27 I'll say you know the City of Austin has also been a good resource for us their
00:31:28 also been a good resource for us their

00:31:28 also been a good resource for us their innovation office has been a good friend
00:31:31 innovation office has been a good friend

00:31:31 innovation office has been a good friend it's not only them but also various
00:31:33 it's not only them but also various

00:31:33 it's not only them but also various folks throughout the organization so
00:31:35 folks throughout the organization so

00:31:35 folks throughout the organization so typically we try to collaborate with
00:31:37 typically we try to collaborate with

00:31:37 typically we try to collaborate with those folks and see what's going on in
00:31:39 those folks and see what's going on in

00:31:39 those folks and see what's going on in their area yeah so you talked about
00:31:41 their area yeah so you talked about

00:31:41 their area yeah so you talked about innovation zones so explain that to
00:31:43 innovation zones so explain that to

00:31:43 innovation zones so explain that to somebody that's not in your world all
00:31:46 somebody that's not in your world all

00:31:46 somebody that's not in your world all the time here the are radio listeners
00:31:47 the time here the are radio listeners

00:31:47 the time here the are radio listeners yeah that's great that's a great catch
00:31:49 yeah that's great that's a great catch

00:31:49 yeah that's great that's a great catch so for specifically in the city of
00:31:52 so for specifically in the city of

00:31:52 so for specifically in the city of Dallas what they did is they took us
00:31:54 Dallas what they did is they took us

00:31:54 Dallas what they did is they took us several blocks and their West End
00:31:55 several blocks and their West End

00:31:55 several blocks and their West End district in the core of their city and
00:31:57 district in the core of their city and

00:31:57 district in the core of their city and they used that as a testing ground for
00:32:00 they used that as a testing ground for

00:32:00 they used that as a testing ground for various types of technology from
00:32:03 various types of technology from

00:32:03 various types of technology from intelligent streetlights smart
00:32:04 intelligent streetlights smart

00:32:04 intelligent streetlights smart irrigation
00:32:05 irrigation

00:32:06 irrigation in public Wi-Fi and how they can expand
00:32:07 in public Wi-Fi and how they can expand

00:32:07 in public Wi-Fi and how they can expand that reach and they've been at it for a
00:32:10 that reach and they've been at it for a

00:32:10 that reach and they've been at it for a little over about a year and a half to
00:32:11 little over about a year and a half to

00:32:11 little over about a year and a half to two years now and so what's great about
00:32:14 two years now and so what's great about

00:32:14 two years now and so what's great about that is that you get to test the stuff
00:32:16 that is that you get to test the stuff

00:32:16 that is that you get to test the stuff out in a very concentrated zone before
00:32:18 out in a very concentrated zone before

00:32:18 out in a very concentrated zone before scaling it citywide because once you do
00:32:20 scaling it citywide because once you do

00:32:20 scaling it citywide because once you do that you're now spending taxpayer
00:32:22 that you're now spending taxpayer

00:32:22 that you're now spending taxpayer dollars you're spending millions of
00:32:23 dollars you're spending millions of

00:32:23 dollars you're spending millions of dollars with this technology and you
00:32:24 dollars with this technology and you

00:32:24 dollars with this technology and you want to be able to prove it out before
00:32:26 want to be able to prove it out before

00:32:26 want to be able to prove it out before you go that route so that is kind of the
00:32:29 you go that route so that is kind of the

00:32:29 you go that route so that is kind of the concept of the innovation zone and and
00:32:31 concept of the innovation zone and and

00:32:31 concept of the innovation zone and and specifically what they're doing in
00:32:32 specifically what they're doing in

00:32:32 specifically what they're doing in Dallas yeah this is a big city here
00:32:34 Dallas yeah this is a big city here

00:32:34 Dallas yeah this is a big city here right bigger than the state of Rhode
00:32:35 right bigger than the state of Rhode

00:32:35 right bigger than the state of Rhode Island it's huge yeah yeah yeah it's
00:32:38 Island it's huge yeah yeah yeah it's

00:32:38 Island it's huge yeah yeah yeah it's always one when folks say everything's
00:32:40 always one when folks say everything's

00:32:40 always one when folks say everything's bigger in Texas how big was the city of
00:32:42 bigger in Texas how big was the city of

00:32:42 bigger in Texas how big was the city of San Antonio geographically is bigger
00:32:44 San Antonio geographically is bigger

00:32:44 San Antonio geographically is bigger than the state of Rhode Island so yeah
00:32:47 than the state of Rhode Island so yeah

00:32:47 than the state of Rhode Island so yeah there's a whole like statewide
00:32:48 there's a whole like statewide

00:32:48 there's a whole like statewide challenges for if you're an East Coast
00:32:50 challenges for if you're an East Coast

00:32:50 challenges for if you're an East Coast state the challenge of the state of
00:32:51 state the challenge of the state of

00:32:51 state the challenge of the state of Rhode Island has rolling out smart state
00:32:53 Rhode Island has rolling out smart state

00:32:53 Rhode Island has rolling out smart state technology would be the same thing we'll
00:32:54 technology would be the same thing we'll

00:32:54 technology would be the same thing we'll have rolling out here for a smart city
00:32:56 have rolling out here for a smart city

00:32:56 have rolling out here for a smart city technically yeah yeah
00:32:58 technically yeah yeah

00:32:58 technically yeah yeah so as you look at piloting some of these
00:33:02 so as you look at piloting some of these

00:33:02 so as you look at piloting some of these innovation zones I I know as a resident
00:33:05 innovation zones I I know as a resident

00:33:05 innovation zones I I know as a resident of San Antonio for a long time so CPS a
00:33:07 of San Antonio for a long time so CPS a

00:33:07 of San Antonio for a long time so CPS a few years back encourage people to get
00:33:08 few years back encourage people to get

00:33:08 few years back encourage people to get smart thermostats had a rebate program
00:33:10 smart thermostats had a rebate program

00:33:10 smart thermostats had a rebate program to get smart thermostats it and is that
00:33:14 to get smart thermostats it and is that

00:33:14 to get smart thermostats it and is that something that your team gets involved
00:33:15 something that your team gets involved

00:33:15 something that your team gets involved in or CPS have some where they thinking
00:33:18 in or CPS have some where they thinking

00:33:18 in or CPS have some where they thinking about this in their own so I know
00:33:20 about this in their own so I know

00:33:20 about this in their own so I know they're related to the city but they run
00:33:22 they're related to the city but they run

00:33:22 they're related to the city but they run as their own standalone business yes the
00:33:24 as their own standalone business yes the

00:33:24 as their own standalone business yes the CPS has done a great job of looking at
00:33:26 CPS has done a great job of looking at

00:33:26 CPS has done a great job of looking at that as part of their portfolio and
00:33:29 that as part of their portfolio and

00:33:29 that as part of their portfolio and their program now that we have this
00:33:31 their program now that we have this

00:33:31 their program now that we have this coalition and they're a part of it you
00:33:33 coalition and they're a part of it you

00:33:33 coalition and they're a part of it you know we talk a little bit more about the
00:33:34 know we talk a little bit more about the

00:33:34 know we talk a little bit more about the different programs that they're rolling
00:33:36 different programs that they're rolling

00:33:36 different programs that they're rolling out and how the city can be a part of
00:33:37 out and how the city can be a part of

00:33:37 out and how the city can be a part of that and so they've just done a
00:33:40 that and so they've just done a

00:33:40 that and so they've just done a phenomenal job you know rolling out you
00:33:43 phenomenal job you know rolling out you

00:33:43 phenomenal job you know rolling out you know staying at the forefront of
00:33:44 know staying at the forefront of

00:33:44 know staying at the forefront of innovative technology in their sector
00:33:46 innovative technology in their sector

00:33:46 innovative technology in their sector which I give them a lot of credit for
00:33:47 which I give them a lot of credit for

00:33:47 which I give them a lot of credit for doing so saws if you're listening a
00:33:49 doing so saws if you're listening a

00:33:49 doing so saws if you're listening a rebate program for Smart sprinkler
00:33:52 rebate program for Smart sprinkler

00:33:52 rebate program for Smart sprinkler controllers could be amazing I know
00:33:54 controllers could be amazing I know

00:33:54 controllers could be amazing I know where we've we've had lots of rain in
00:33:56 where we've we've had lots of rain in

00:33:56 where we've we've had lots of rain in the last couple of years but we may have
00:33:57 the last couple of years but we may have

00:33:57 the last couple of years but we may have a drought again here at some point in
00:33:58 a drought again here at some point in

00:33:58 a drought again here at some point in the future so encouraging folks to
00:34:01 the future so encouraging folks to

00:34:01 the future so encouraging folks to actually upgrade to a sprinkler system
00:34:02 actually upgrade to a sprinkler system

00:34:02 actually upgrade to a sprinkler system you can program like these things it's
00:34:05 you can program like these things it's

00:34:05 you can program like these things it's so difficult and a lot of these
00:34:06 so difficult and a lot of these

00:34:06 so difficult and a lot of these technological areas it's not just this
00:34:08 technological areas it's not just this

00:34:08 technological areas it's not just this the you you said earlier it's hard for
00:34:10 the you you said earlier it's hard for

00:34:10 the you you said earlier it's hard for city government to innovate around
00:34:11 city government to innovate around

00:34:11 city government to innovate around technology I think a lot of these
00:34:13 technology I think a lot of these

00:34:13 technology I think a lot of these devices that we use in our homes are
00:34:15 devices that we use in our homes are

00:34:15 devices that we use in our homes are just unprogrammed well it's like the the
00:34:17 just unprogrammed well it's like the the

00:34:17 just unprogrammed well it's like the the thermostat piece now people can control
00:34:19 thermostat piece now people can control

00:34:19 thermostat piece now people can control up and down much easier with one where
00:34:21 up and down much easier with one where

00:34:21 up and down much easier with one where it's it's tied into their smartphone and
00:34:23 it's it's tied into their smartphone and

00:34:23 it's it's tied into their smartphone and just making technology easy and
00:34:24 just making technology easy and

00:34:24 just making technology easy and accessible for people improves
00:34:27 accessible for people improves

00:34:27 accessible for people improves efficiency yeah absolutely so you know
00:34:30 efficiency yeah absolutely so you know

00:34:30 efficiency yeah absolutely so you know I've kind of bought into the smart home
00:34:32 I've kind of bought into the smart home

00:34:32 I've kind of bought into the smart home concept and I've got a lot of different
00:34:33 concept and I've got a lot of different

00:34:33 concept and I've got a lot of different you know devices but you know some of
00:34:37 you know devices but you know some of

00:34:37 you know devices but you know some of them don't make it easy I mean you're
00:34:40 them don't make it easy I mean you're

00:34:40 them don't make it easy I mean you're just kind of you know banging your head
00:34:41 just kind of you know banging your head

00:34:41 just kind of you know banging your head against the wall going how do you make
00:34:43 against the wall going how do you make

00:34:43 against the wall going how do you make this work because it's just not working
00:34:44 this work because it's just not working

00:34:44 this work because it's just not working the way it's supposed to so you know
00:34:48 the way it's supposed to so you know

00:34:48 the way it's supposed to so you know just kind of relating that to what we're
00:34:50 just kind of relating that to what we're

00:34:50 just kind of relating that to what we're doing in San Antonio like we want to
00:34:51 doing in San Antonio like we want to

00:34:51 doing in San Antonio like we want to make sure that if we're doing you know
00:34:53 make sure that if we're doing you know

00:34:53 make sure that if we're doing you know new and innovative things that we're
00:34:55 new and innovative things that we're

00:34:55 new and innovative things that we're being able were able to prove it out and
00:34:56 being able were able to prove it out and

00:34:56 being able were able to prove it out and so that's kind of the you know thing
00:34:58 so that's kind of the you know thing

00:34:58 so that's kind of the you know thing again behind the innovation zones I will
00:35:00 again behind the innovation zones I will

00:35:00 again behind the innovation zones I will say though for saws that having worked
00:35:02 say though for saws that having worked

00:35:02 say though for saws that having worked there about five years ago they are at
00:35:04 there about five years ago they are at

00:35:04 there about five years ago they are at the forefront of of things in
00:35:06 the forefront of of things in

00:35:06 the forefront of of things in conservation regarding conservation
00:35:09 conservation regarding conservation

00:35:09 conservation regarding conservation we're super efficient with that and so
00:35:11 we're super efficient with that and so

00:35:11 we're super efficient with that and so you know they deserve a lot of credit
00:35:13 you know they deserve a lot of credit

00:35:13 you know they deserve a lot of credit for that they don't get a lot of sexy
00:35:15 for that they don't get a lot of sexy

00:35:15 for that they don't get a lot of sexy headlines in the paper but water is a
00:35:17 headlines in the paper but water is a

00:35:17 headlines in the paper but water is a big big issue
00:35:18 big big issue

00:35:18 big big issue ya know let's say it's one where I mean
00:35:21 ya know let's say it's one where I mean

00:35:21 ya know let's say it's one where I mean if this wasn't cyber talk radio we were
00:35:23 if this wasn't cyber talk radio we were

00:35:23 if this wasn't cyber talk radio we were talking about technology and innovation
00:35:25 talking about technology and innovation

00:35:25 talking about technology and innovation and cybersecurity all the time I would
00:35:27 and cybersecurity all the time I would

00:35:27 and cybersecurity all the time I would love to talk to somebody saw as we've
00:35:28 love to talk to somebody saw as we've

00:35:28 love to talk to somebody saw as we've gone up by whatever four hundred
00:35:30 gone up by whatever four hundred

00:35:30 gone up by whatever four hundred thousand people since I've lived here
00:35:31 thousand people since I've lived here

00:35:31 thousand people since I've lived here and the aquifers still the aquifer and
00:35:34 and the aquifers still the aquifer and

00:35:34 and the aquifers still the aquifer and like the six hundred and sixty foot line
00:35:35 like the six hundred and sixty foot line

00:35:35 like the six hundred and sixty foot line doesn't change so somehow we have lots
00:35:38 doesn't change so somehow we have lots

00:35:38 doesn't change so somehow we have lots more people here those people are using
00:35:40 more people here those people are using

00:35:40 more people here those people are using water but that aquifers not just
00:35:42 water but that aquifers not just

00:35:42 water but that aquifers not just draining out and emptying so yeah kudos
00:35:44 draining out and emptying so yeah kudos

00:35:44 draining out and emptying so yeah kudos and hats off to them but I just I've
00:35:46 and hats off to them but I just I've

00:35:46 and hats off to them but I just I've been trying to buy smart sprinkler stuff
00:35:48 been trying to buy smart sprinkler stuff

00:35:48 been trying to buy smart sprinkler stuff from my house and I would love a rebate
00:35:50 from my house and I would love a rebate

00:35:50 from my house and I would love a rebate program I think a lot of people would
00:35:52 program I think a lot of people would

00:35:52 program I think a lot of people would you may have occurred just all to
00:35:53 you may have occurred just all to

00:35:53 you may have occurred just all to upgrade saw so you could have see even
00:35:55 upgrade saw so you could have see even

00:35:55 upgrade saw so you could have see even some more efficiency here over the next
00:35:56 some more efficiency here over the next

00:35:56 some more efficiency here over the next few years yes so as you look at
00:36:02 few years yes so as you look at

00:36:02 few years yes so as you look at innovation so you had the SIF tech si
00:36:05 innovation so you had the SIF tech si

00:36:05 innovation so you had the SIF tech si program so what else goes on across the
00:36:07 program so what else goes on across the

00:36:07 program so what else goes on across the innovation office so in addition to the
00:36:11 innovation office so in addition to the

00:36:11 innovation office so in addition to the SIP Tec si as I mentioned we're working
00:36:13 SIP Tec si as I mentioned we're working

00:36:13 SIP Tec si as I mentioned we're working on developing the smart city program
00:36:15 on developing the smart city program

00:36:15 on developing the smart city program with some of our key partners as well as
00:36:18 with some of our key partners as well as

00:36:18 with some of our key partners as well as we have a process improvement unit so
00:36:21 we have a process improvement unit so

00:36:21 we have a process improvement unit so looking internally at business process
00:36:22 looking internally at business process

00:36:22 looking internally at business process improvements again how we can make the
00:36:25 improvements again how we can make the

00:36:25 improvements again how we can make the city more efficient technology is not
00:36:26 city more efficient technology is not

00:36:26 city more efficient technology is not always the answer
00:36:27 always the answer

00:36:27 always the answer there are some times where it's just a
00:36:30 there are some times where it's just a

00:36:30 there are some times where it's just a tweak in a process here or tweak there
00:36:32 tweak in a process here or tweak there

00:36:32 tweak in a process here or tweak there that really changes the way that changed
00:36:34 that really changes the way that changed

00:36:34 that really changes the way that changed the way that the program can perform and
00:36:37 the way that the program can perform and

00:36:37 the way that the program can perform and so we've got some process analysts on
00:36:39 so we've got some process analysts on

00:36:39 so we've got some process analysts on staff that look at that and had done a
00:36:41 staff that look at that and had done a

00:36:41 staff that look at that and had done a phenomenal job into the credit of our
00:36:43 phenomenal job into the credit of our

00:36:43 phenomenal job into the credit of our city manager she started this office
00:36:45 city manager she started this office

00:36:45 city manager she started this office back in 2007 I think before a lot of
00:36:48 back in 2007 I think before a lot of

00:36:48 back in 2007 I think before a lot of cities really had an innovation office
00:36:50 cities really had an innovation office

00:36:50 cities really had an innovation office and so you know she's been at the
00:36:53 and so you know she's been at the

00:36:53 and so you know she's been at the forefront of this for quite some time
00:36:55 forefront of this for quite some time

00:36:55 forefront of this for quite some time and you know a lot of credit has to go
00:36:57 and you know a lot of credit has to go

00:36:57 and you know a lot of credit has to go to her leadership on that you're
00:36:59 to her leadership on that you're

00:36:59 to her leadership on that you're listening to cyber talk radio on 1200 w
00:37:02 listening to cyber talk radio on 1200 w

00:37:02 listening to cyber talk radio on 1200 w ai I'm joined this week by Jose de la
00:37:05 ai I'm joined this week by Jose de la

00:37:05 ai I'm joined this week by Jose de la Cruz the chief innovation officer for
00:37:06 Cruz the chief innovation officer for

00:37:06 Cruz the chief innovation officer for the city of San Antonio and Joyce Dooley
00:37:08 the city of San Antonio and Joyce Dooley

00:37:08 the city of San Antonio and Joyce Dooley the program manager for civic SI we've
00:37:11 the program manager for civic SI we've

00:37:11 the program manager for civic SI we've been talking about civic innovation
00:37:13 been talking about civic innovation

00:37:13 been talking about civic innovation technology and what's going on to make
00:37:16 technology and what's going on to make

00:37:16 technology and what's going on to make San Antonio a better place to run and
00:37:19 San Antonio a better place to run and

00:37:19 San Antonio a better place to run and operate a technology business to live as
00:37:21 operate a technology business to live as

00:37:21 operate a technology business to live as a resident and just how our lives are
00:37:24 a resident and just how our lives are

00:37:24 a resident and just how our lives are getting improved by the the technology
00:37:26 getting improved by the the technology

00:37:26 getting improved by the the technology that gets rolled out at the city level
00:37:28 that gets rolled out at the city level

00:37:28 that gets rolled out at the city level if you were looking to work for the city
00:37:30 if you were looking to work for the city

00:37:30 if you were looking to work for the city of San Antonio on their website San
00:37:31 of San Antonio on their website San

00:37:31 of San Antonio on their website San Antonio gov there's careers there
00:37:33 Antonio gov there's careers there

00:37:33 Antonio gov there's careers there they're hiring technologists if you
00:37:36 they're hiring technologists if you

00:37:36 they're hiring technologists if you aren't sure where you wanted to work
00:37:38 aren't sure where you wanted to work

00:37:38 aren't sure where you wanted to work though or maybe you were just in the
00:37:39 though or maybe you were just in the

00:37:39 though or maybe you were just in the military the joys we were talking to a
00:37:41 military the joys we were talking to a

00:37:41 military the joys we were talking to a break for a minute if you were just
00:37:42 break for a minute if you were just

00:37:42 break for a minute if you were just enlisted the military you're not really
00:37:44 enlisted the military you're not really

00:37:44 enlisted the military you're not really sure what to do coming out now that
00:37:47 sure what to do coming out now that

00:37:47 sure what to do coming out now that you've retired there where could someone
00:37:49 you've retired there where could someone

00:37:49 you've retired there where could someone go well geekdom is a really great place
00:37:51 go well geekdom is a really great place

00:37:51 go well geekdom is a really great place to go actually we have a partnership
00:37:53 to go actually we have a partnership

00:37:53 to go actually we have a partnership with USAA where we give a 50% discount
00:37:55 with USAA where we give a 50% discount

00:37:55 with USAA where we give a 50% discount to veterans that USA sponsors for us we
00:37:59 to veterans that USA sponsors for us we

00:37:59 to veterans that USA sponsors for us we have several community events that
00:38:01 have several community events that

00:38:01 have several community events that happen all the time that are oriented
00:38:03 happen all the time that are oriented

00:38:03 happen all the time that are oriented towards getting you more engaged with
00:38:04 towards getting you more engaged with

00:38:04 towards getting you more engaged with community helping you figure out how to
00:38:06 community helping you figure out how to

00:38:06 community helping you figure out how to search business or get plugged into a
00:38:07 search business or get plugged into a

00:38:07 search business or get plugged into a local startup some of those programs
00:38:09 local startup some of those programs

00:38:09 local startup some of those programs include the transition outpost program
00:38:11 include the transition outpost program

00:38:11 include the transition outpost program and bunker labs yeah if you wanted to
00:38:14 and bunker labs yeah if you wanted to

00:38:14 and bunker labs yeah if you wanted to learn more specifically about bunker
00:38:16 learn more specifically about bunker

00:38:16 learn more specifically about bunker labs we had them on cyber talk radio so
00:38:19 labs we had them on cyber talk radio so

00:38:19 labs we had them on cyber talk radio so pull your cell phone out and get
00:38:21 pull your cell phone out and get

00:38:21 pull your cell phone out and get podcasts on your Android device or any
00:38:23 podcasts on your Android device or any

00:38:23 podcasts on your Android device or any other podcasting app that you prefer or
00:38:26 other podcasting app that you prefer or

00:38:26 other podcasting app that you prefer or iTunes on your Apple device because
00:38:28 iTunes on your Apple device because

00:38:28 iTunes on your Apple device because Apple gives you one choice so they make
00:38:30 Apple gives you one choice so they make

00:38:30 Apple gives you one choice so they make it really clear and simple yeah you will
00:38:33 it really clear and simple yeah you will

00:38:33 it really clear and simple yeah you will choose ours benefits and drawbacks to
00:38:36 choose ours benefits and drawbacks to

00:38:36 choose ours benefits and drawbacks to that on all of these so in the the city
00:38:40 that on all of these so in the the city

00:38:41 that on all of these so in the the city of San Antonio we had mentioned a couple
00:38:43 of San Antonio we had mentioned a couple

00:38:43 of San Antonio we had mentioned a couple of times as we were talking back and
00:38:44 of times as we were talking back and

00:38:44 of times as we were talking back and forth that this
00:38:45 forth that this

00:38:45 forth that this Tec si had an RFP process and that
00:38:49 Tec si had an RFP process and that

00:38:49 Tec si had an RFP process and that projects go out for bid by the city so
00:38:51 projects go out for bid by the city so

00:38:51 projects go out for bid by the city so if I'm listening there and going you
00:38:53 if I'm listening there and going you

00:38:53 if I'm listening there and going you know what maybe I don't want to work for
00:38:55 know what maybe I don't want to work for

00:38:55 know what maybe I don't want to work for the city but as an employee but I'm
00:38:57 the city but as an employee but I'm

00:38:57 the city but as an employee but I'm interested in projects that they're
00:38:59 interested in projects that they're

00:38:59 interested in projects that they're gonna have in the future maybe my
00:39:00 gonna have in the future maybe my

00:39:00 gonna have in the future maybe my company would like to be able to improve
00:39:03 company would like to be able to improve

00:39:03 company would like to be able to improve the 3-1-1 app or build a new smart
00:39:07 the 3-1-1 app or build a new smart

00:39:07 the 3-1-1 app or build a new smart innovation zone with some beacons
00:39:09 innovation zone with some beacons

00:39:09 innovation zone with some beacons downtown to look at how you should
00:39:10 downtown to look at how you should

00:39:10 downtown to look at how you should adjust the traffic lights or whatever
00:39:12 adjust the traffic lights or whatever

00:39:12 adjust the traffic lights or whatever else is going on so if if you were a
00:39:15 else is going on so if if you were a

00:39:15 else is going on so if if you were a firm out there looking to get involved
00:39:17 firm out there looking to get involved

00:39:17 firm out there looking to get involved in bidding on these things how do I hear
00:39:20 in bidding on these things how do I hear

00:39:20 in bidding on these things how do I hear about innovation projects yeah so
00:39:22 about innovation projects yeah so

00:39:22 about innovation projects yeah so probably the easiest way to do that is
00:39:24 probably the easiest way to do that is

00:39:24 probably the easiest way to do that is to go to San Antonio gov we have all of
00:39:26 to go to San Antonio gov we have all of

00:39:26 to go to San Antonio gov we have all of our procurement and contracting
00:39:28 our procurement and contracting

00:39:28 our procurement and contracting opportunities out on the website I
00:39:30 opportunities out on the website I

00:39:30 opportunities out on the website I believe you have to register and so just
00:39:33 believe you have to register and so just

00:39:33 believe you have to register and so just provide your information let us know
00:39:35 provide your information let us know

00:39:35 provide your information let us know what you're interested in and you can
00:39:36 what you're interested in and you can

00:39:36 what you're interested in and you can see what's available there san antonio
00:39:39 see what's available there san antonio

00:39:39 see what's available there san antonio gov yeah and and same thing as you're
00:39:42 gov yeah and and same thing as you're

00:39:42 gov yeah and and same thing as you're going across for via or a number of
00:39:45 going across for via or a number of

00:39:45 going across for via or a number of these folks EPS saws all of them there's
00:39:48 these folks EPS saws all of them there's

00:39:48 these folks EPS saws all of them there's places to go in there and they'll put
00:39:50 places to go in there and they'll put

00:39:50 places to go in there and they'll put out proposals for what they're looking
00:39:52 out proposals for what they're looking

00:39:52 out proposals for what they're looking to work on and what that they are gonna
00:39:54 to work on and what that they are gonna

00:39:55 to work on and what that they are gonna try to bring a specialist into to help
00:39:56 try to bring a specialist into to help

00:39:56 try to bring a specialist into to help them solve because yeah well you may
00:39:58 them solve because yeah well you may

00:39:58 them solve because yeah well you may have eleven thousand employees you don't
00:39:59 have eleven thousand employees you don't

00:39:59 have eleven thousand employees you don't have every specialist you'll ever need
00:40:01 have every specialist you'll ever need

00:40:01 have every specialist you'll ever need no none of us will okay so as as you
00:40:06 no none of us will okay so as as you

00:40:06 no none of us will okay so as as you look at innovation and the smart city
00:40:09 look at innovation and the smart city

00:40:09 look at innovation and the smart city that's gonna happen here over the next
00:40:11 that's gonna happen here over the next

00:40:11 that's gonna happen here over the next decade we're gonna start to roll out
00:40:13 decade we're gonna start to roll out

00:40:13 decade we're gonna start to roll out these technologies what will this do to
00:40:15 these technologies what will this do to

00:40:15 these technologies what will this do to change someone's life in San Antonio so
00:40:18 change someone's life in San Antonio so

00:40:18 change someone's life in San Antonio so the traffic lights get better and cars
00:40:22 the traffic lights get better and cars

00:40:22 the traffic lights get better and cars move more smoothly
00:40:23 move more smoothly

00:40:23 move more smoothly okay people get really excited about
00:40:24 okay people get really excited about

00:40:24 okay people get really excited about that so I'm sure they're gonna want to
00:40:26 that so I'm sure they're gonna want to

00:40:26 that so I'm sure they're gonna want to know how quick can that happen but what
00:40:27 know how quick can that happen but what

00:40:27 know how quick can that happen but what other type of things are gonna are going
00:40:29 other type of things are gonna are going

00:40:29 other type of things are gonna are going to impact people's lives as we innovate
00:40:32 to impact people's lives as we innovate

00:40:32 to impact people's lives as we innovate with technology across the city Wow
00:40:35 with technology across the city Wow

00:40:35 with technology across the city Wow so I mean you know primarily what we're
00:40:37 so I mean you know primarily what we're

00:40:37 so I mean you know primarily what we're focused on we've got two key focus areas
00:40:39 focused on we've got two key focus areas

00:40:39 focused on we've got two key focus areas which one is transportation the other is
00:40:41 which one is transportation the other is

00:40:41 which one is transportation the other is how people access city services and when
00:40:45 how people access city services and when

00:40:45 how people access city services and when we say city services we don't just mean
00:40:46 we say city services we don't just mean

00:40:46 we say city services we don't just mean the city of San Antonio services but a
00:40:48 the city of San Antonio services but a

00:40:48 the city of San Antonio services but a collective of CPS saws any public agency
00:40:51 collective of CPS saws any public agency

00:40:51 collective of CPS saws any public agency how do we make the experience seamless
00:40:54 how do we make the experience seamless

00:40:54 how do we make the experience seamless to the user so let me give you an
00:40:56 to the user so let me give you an

00:40:56 to the user so let me give you an example for you
00:40:57 example for you

00:40:57 example for you you know today if you
00:40:58 you know today if you

00:40:58 you know today if you new person coming to San Antonio and you
00:41:01 new person coming to San Antonio and you

00:41:01 new person coming to San Antonio and you had to get your electricity your water
00:41:02 had to get your electricity your water

00:41:02 had to get your electricity your water up you wanted to know when your garbage
00:41:04 up you wanted to know when your garbage

00:41:04 up you wanted to know when your garbage was gonna be picked up those are three
00:41:05 was gonna be picked up those are three

00:41:05 was gonna be picked up those are three different organizations that you have to
00:41:07 different organizations that you have to

00:41:07 different organizations that you have to call to figure that out what we want to
00:41:10 call to figure that out what we want to

00:41:10 call to figure that out what we want to do is we want to make that experience
00:41:12 do is we want to make that experience

00:41:12 do is we want to make that experience one experience so that you don't have to
00:41:15 one experience so that you don't have to

00:41:15 one experience so that you don't have to go to those three different places so I
00:41:16 go to those three different places so I

00:41:16 go to those three different places so I think it's up to us to figure out how to
00:41:19 think it's up to us to figure out how to

00:41:19 think it's up to us to figure out how to do that how do we combine all those
00:41:21 do that how do we combine all those

00:41:21 do that how do we combine all those systems so that it makes sense for the
00:41:23 systems so that it makes sense for the

00:41:23 systems so that it makes sense for the end user because in the end it's all
00:41:25 end user because in the end it's all

00:41:25 end user because in the end it's all just the city to them right they don't
00:41:26 just the city to them right they don't

00:41:26 just the city to them right they don't really distinguish between the utility
00:41:28 really distinguish between the utility

00:41:28 really distinguish between the utility and the local government organization so
00:41:31 and the local government organization so

00:41:31 and the local government organization so we just want to make those experiences
00:41:33 we just want to make those experiences

00:41:33 we just want to make those experiences better for the resident better for the
00:41:35 better for the resident better for the

00:41:35 better for the resident better for the public and I think technology will be a
00:41:38 public and I think technology will be a

00:41:38 public and I think technology will be a way to help us do that the how will be
00:41:40 way to help us do that the how will be

00:41:40 way to help us do that the how will be interesting because I think technology
00:41:42 interesting because I think technology

00:41:42 interesting because I think technology will change so much over the next decade
00:41:44 will change so much over the next decade

00:41:44 will change so much over the next decade I mean we've seen that happen over the
00:41:46 I mean we've seen that happen over the

00:41:46 I mean we've seen that happen over the last decade yeah and so we don't even
00:41:48 last decade yeah and so we don't even

00:41:48 last decade yeah and so we don't even know what could be on the horizon yeah
00:41:49 know what could be on the horizon yeah

00:41:49 know what could be on the horizon yeah it yeah I mean the iPhones only been
00:41:51 it yeah I mean the iPhones only been

00:41:51 it yeah I mean the iPhones only been around basically for a decade the App
00:41:53 around basically for a decade the App

00:41:53 around basically for a decade the App Store launched in 2008 so you the people
00:41:56 Store launched in 2008 so you the people

00:41:56 Store launched in 2008 so you the people that may not remember for the first year
00:41:58 that may not remember for the first year

00:41:58 that may not remember for the first year you only had the apps on the phone I
00:42:00 you only had the apps on the phone I

00:42:00 you only had the apps on the phone I joked that Apple controls everything for
00:42:01 joked that Apple controls everything for

00:42:01 joked that Apple controls everything for that first year they really did there
00:42:03 that first year they really did there

00:42:03 that first year they really did there wasn't an app store it was just the
00:42:04 wasn't an app store it was just the

00:42:04 wasn't an app store it was just the stuff that they put on the phone yeah
00:42:06 stuff that they put on the phone yeah

00:42:06 stuff that they put on the phone yeah and then for a decade now we've had the
00:42:08 and then for a decade now we've had the

00:42:08 and then for a decade now we've had the App Store but now you're seeing these
00:42:10 App Store but now you're seeing these

00:42:10 App Store but now you're seeing these transition to smart home devices so you
00:42:12 transition to smart home devices so you

00:42:12 transition to smart home devices so you look at the Alexa the Google home and a
00:42:16 look at the Alexa the Google home and a

00:42:16 look at the Alexa the Google home and a lot of these and people are gonna be
00:42:18 lot of these and people are gonna be

00:42:18 lot of these and people are gonna be talking to things instead of looking at
00:42:20 talking to things instead of looking at

00:42:20 talking to things instead of looking at a physical screen so it's a whole nother
00:42:23 a physical screen so it's a whole nother

00:42:23 a physical screen so it's a whole nother design challenge because I might just
00:42:25 design challenge because I might just

00:42:25 design challenge because I might just want to be able to say Alexa pay my
00:42:26 want to be able to say Alexa pay my

00:42:26 want to be able to say Alexa pay my utility bill right yeah yet so the
00:42:28 utility bill right yeah yet so the

00:42:28 utility bill right yeah yet so the expectation then changes rate of how you
00:42:30 expectation then changes rate of how you

00:42:30 expectation then changes rate of how you interact with the customer right yeah
00:42:32 interact with the customer right yeah

00:42:32 interact with the customer right yeah and so our customers are our residents
00:42:34 and so our customers are our residents

00:42:34 and so our customers are our residents and so we have to keep up with that and
00:42:36 and so we have to keep up with that and

00:42:36 and so we have to keep up with that and we have to understand that those
00:42:38 we have to understand that those

00:42:38 we have to understand that those expectations will change over time so
00:42:40 expectations will change over time so

00:42:40 expectations will change over time so with the companies in the current sieve
00:42:44 with the companies in the current sieve

00:42:44 with the companies in the current sieve tech si challenge they're going to go
00:42:46 tech si challenge they're going to go

00:42:46 tech si challenge they're going to go through to a demo day to show off the
00:42:48 through to a demo day to show off the

00:42:48 through to a demo day to show off the things that they've been working on and
00:42:50 things that they've been working on and

00:42:50 things that they've been working on and I know the dates and all these sorts of
00:42:52 I know the dates and all these sorts of

00:42:52 I know the dates and all these sorts of things as you go through
00:42:52 things as you go through

00:42:52 things as you go through entrepreneurship so one of the pieces
00:42:55 entrepreneurship so one of the pieces

00:42:55 entrepreneurship so one of the pieces out there for the listening
00:42:57 out there for the listening

00:42:57 out there for the listening entrepreneurship is all about ambiguity
00:42:58 entrepreneurship is all about ambiguity

00:42:58 entrepreneurship is all about ambiguity and it really is and this is it's one
00:43:01 and it really is and this is it's one

00:43:01 and it really is and this is it's one it's hard for cities to to do this
00:43:03 it's hard for cities to to do this

00:43:03 it's hard for cities to to do this usually it's like everything a
00:43:04 usually it's like everything a

00:43:04 usually it's like everything a government's got to be nailed down
00:43:05 government's got to be nailed down

00:43:05 government's got to be nailed down double-checked process all this up front
00:43:08 double-checked process all this up front

00:43:08 double-checked process all this up front but this is really an entrepreneurial
00:43:10 but this is really an entrepreneurial

00:43:10 but this is really an entrepreneurial way that they're approaching this
00:43:11 way that they're approaching this

00:43:11 way that they're approaching this program so
00:43:12 program so

00:43:12 program so lots of flexible dates going on on this
00:43:14 lots of flexible dates going on on this

00:43:14 lots of flexible dates going on on this right now so as we're broadcasting here
00:43:17 right now so as we're broadcasting here

00:43:17 right now so as we're broadcasting here at the start of summer it's gonna be
00:43:18 at the start of summer it's gonna be

00:43:18 at the start of summer it's gonna be somewhere at the end of summer August
00:43:19 somewhere at the end of summer August

00:43:19 somewhere at the end of summer August September coming along if someone wanted
00:43:22 September coming along if someone wanted

00:43:22 September coming along if someone wanted to go to that demo day and see these
00:43:24 to go to that demo day and see these

00:43:24 to go to that demo day and see these where should they go to keep track of
00:43:27 where should they go to keep track of

00:43:27 where should they go to keep track of what's going on with Civic Si and these
00:43:29 what's going on with Civic Si and these

00:43:29 what's going on with Civic Si and these these couple of companies working on
00:43:31 these couple of companies working on

00:43:31 these couple of companies working on solving these problems yeah so we have a
00:43:33 solving these problems yeah so we have a

00:43:33 solving these problems yeah so we have a couple of things Civic si.com
00:43:37 couple of things Civic si.com

00:43:37 couple of things Civic si.com we have a blog page where we talked
00:43:38 we have a blog page where we talked

00:43:38 we have a blog page where we talked about all of our upcoming events and
00:43:40 about all of our upcoming events and

00:43:40 about all of our upcoming events and what we got going on currently as well
00:43:42 what we got going on currently as well

00:43:42 what we got going on currently as well as any special announcements and then we
00:43:44 as any special announcements and then we

00:43:44 as any special announcements and then we also have our social media channels as
00:43:46 also have our social media channels as

00:43:46 also have our social media channels as well there's a Facebook page which I
00:43:48 well there's a Facebook page which I

00:43:48 well there's a Facebook page which I highly recommend people go and check out
00:43:49 highly recommend people go and check out

00:43:49 highly recommend people go and check out the residency program formally ends July
00:43:53 the residency program formally ends July

00:43:53 the residency program formally ends July 30th and that gives the between the end
00:43:56 30th and that gives the between the end

00:43:56 30th and that gives the between the end of the residency program and when the
00:43:58 of the residency program and when the

00:43:58 of the residency program and when the demo day is it gives the start of the
00:43:59 demo day is it gives the start of the

00:43:59 demo day is it gives the start of the final chance to sort of tighten up their
00:44:01 final chance to sort of tighten up their

00:44:01 final chance to sort of tighten up their presentations and then we're gonna have
00:44:03 presentations and then we're gonna have

00:44:03 presentations and then we're gonna have a pretty big showcase where we plug in
00:44:05 a pretty big showcase where we plug in

00:44:05 a pretty big showcase where we plug in not just the entrepreneurs and what they
00:44:07 not just the entrepreneurs and what they

00:44:07 not just the entrepreneurs and what they worked on but also some of our other
00:44:08 worked on but also some of our other

00:44:08 worked on but also some of our other programs as well for the big demo day
00:44:11 programs as well for the big demo day

00:44:11 programs as well for the big demo day yeah so check out SIPP tech essays
00:44:14 yeah so check out SIPP tech essays

00:44:14 yeah so check out SIPP tech essays website follow the blog there and then
00:44:16 website follow the blog there and then

00:44:16 website follow the blog there and then Hosea this the city also is on Twitter
00:44:19 Hosea this the city also is on Twitter

00:44:19 Hosea this the city also is on Twitter and other places as well right yeah
00:44:21 and other places as well right yeah

00:44:21 and other places as well right yeah that's right so the office of innovation
00:44:22 that's right so the office of innovation

00:44:22 that's right so the office of innovation is on Twitter at innovate si so if you
00:44:26 is on Twitter at innovate si so if you

00:44:26 is on Twitter at innovate si so if you want to follow what we're up to you know
00:44:28 want to follow what we're up to you know

00:44:28 want to follow what we're up to you know please come and follow us and yeah let
00:44:30 please come and follow us and yeah let

00:44:30 please come and follow us and yeah let us know what you're up to as well so and
00:44:32 us know what you're up to as well so and

00:44:32 us know what you're up to as well so and the city's office of innovation was
00:44:34 the city's office of innovation was

00:44:34 the city's office of innovation was recently out at one of our local tech
00:44:37 recently out at one of our local tech

00:44:37 recently out at one of our local tech conferences here at initech
00:44:38 conferences here at initech

00:44:38 conferences here at initech what were you all doing at that event
00:44:40 what were you all doing at that event

00:44:40 what were you all doing at that event yeah so we were out at initech
00:44:43 yeah so we were out at initech

00:44:43 yeah so we were out at initech again along with our chief information
00:44:45 again along with our chief information

00:44:45 again along with our chief information officer Craig Hopkins he and I presented
00:44:48 officer Craig Hopkins he and I presented

00:44:48 officer Craig Hopkins he and I presented on our smart city program to a group of
00:44:51 on our smart city program to a group of

00:44:51 on our smart city program to a group of folks it was really great to get some
00:44:54 folks it was really great to get some

00:44:54 folks it was really great to get some feedback from folks in the tech
00:44:55 feedback from folks in the tech

00:44:55 feedback from folks in the tech community about what we're doing we can
00:44:57 community about what we're doing we can

00:44:57 community about what we're doing we can add a different spin we talked about it
00:44:59 add a different spin we talked about it

00:44:59 add a different spin we talked about it more about you know how we're looking at
00:45:01 more about you know how we're looking at

00:45:01 more about you know how we're looking at changing people's lives with this type
00:45:02 changing people's lives with this type

00:45:02 changing people's lives with this type of technology versus just the technology
00:45:04 of technology versus just the technology

00:45:04 of technology versus just the technology conversation which I think probably
00:45:06 conversation which I think probably

00:45:06 conversation which I think probably through some people in the room but it
00:45:08 through some people in the room but it

00:45:08 through some people in the room but it was nice to really sort of listen to
00:45:10 was nice to really sort of listen to

00:45:10 was nice to really sort of listen to folks and how they view smart cities and
00:45:12 folks and how they view smart cities and

00:45:12 folks and how they view smart cities and how they view the whole concept of
00:45:14 how they view the whole concept of

00:45:14 how they view the whole concept of really civic engagement and so we got
00:45:18 really civic engagement and so we got

00:45:18 really civic engagement and so we got some good feedback from the crowd that
00:45:19 some good feedback from the crowd that

00:45:19 some good feedback from the crowd that day yeah that's good and I know you're
00:45:23 day yeah that's good and I know you're

00:45:23 day yeah that's good and I know you're out in a regular basis when you guys are
00:45:25 out in a regular basis when you guys are

00:45:25 out in a regular basis when you guys are our
00:45:25 our

00:45:25 our one of those places that Twitter account
00:45:27 one of those places that Twitter account

00:45:27 one of those places that Twitter account that Jose shared is a good one to to
00:45:28 that Jose shared is a good one to to

00:45:28 that Jose shared is a good one to to follow pay attention and you can go get
00:45:31 follow pay attention and you can go get

00:45:31 follow pay attention and you can go get there here a deeper dive on smart cities
00:45:34 there here a deeper dive on smart cities

00:45:34 there here a deeper dive on smart cities and what they're working on and also as
00:45:37 and what they're working on and also as

00:45:37 and what they're working on and also as well guess we were chatting between the
00:45:38 well guess we were chatting between the

00:45:38 well guess we were chatting between the break it sounded like the city's
00:45:40 break it sounded like the city's

00:45:40 break it sounded like the city's investing in you and and innovation in
00:45:43 investing in you and and innovation in

00:45:43 investing in you and and innovation in general you guys are making a trip out
00:45:44 general you guys are making a trip out

00:45:44 general you guys are making a trip out to a program for civic and city
00:45:48 to a program for civic and city

00:45:48 to a program for civic and city government innovation coming up here
00:45:50 government innovation coming up here

00:45:50 government innovation coming up here soon as well yeah that's right so we're
00:45:52 soon as well yeah that's right so we're

00:45:52 soon as well yeah that's right so we're going out to San Diego as part of a
00:45:55 going out to San Diego as part of a

00:45:55 going out to San Diego as part of a smart city accelerator that Harvard
00:45:57 smart city accelerator that Harvard

00:45:57 smart city accelerator that Harvard University is putting on quite a few
00:45:59 University is putting on quite a few

00:45:59 University is putting on quite a few major cities are attending New York Los
00:46:02 major cities are attending New York Los

00:46:02 major cities are attending New York Los Angeles City of Riverside they're in
00:46:05 Angeles City of Riverside they're in

00:46:05 Angeles City of Riverside they're in California Houston Austin and really
00:46:08 California Houston Austin and really

00:46:08 California Houston Austin and really what it is it's it's a forum for us to
00:46:10 what it is it's it's a forum for us to

00:46:10 what it is it's it's a forum for us to come together as city leaders to discuss
00:46:12 come together as city leaders to discuss

00:46:12 come together as city leaders to discuss what we're doing in each of our cities
00:46:14 what we're doing in each of our cities

00:46:14 what we're doing in each of our cities some of the lessons learn how we're
00:46:16 some of the lessons learn how we're

00:46:16 some of the lessons learn how we're building out our strategic roadmaps when
00:46:18 building out our strategic roadmaps when

00:46:18 building out our strategic roadmaps when it comes to Internet of Things and smart
00:46:19 it comes to Internet of Things and smart

00:46:19 it comes to Internet of Things and smart city technology and so I think it's
00:46:22 city technology and so I think it's

00:46:22 city technology and so I think it's gonna be a great opportunity for us to
00:46:23 gonna be a great opportunity for us to

00:46:23 gonna be a great opportunity for us to not only learn from some of these other
00:46:25 not only learn from some of these other

00:46:25 not only learn from some of these other cities but to also show that San Antonio
00:46:27 cities but to also show that San Antonio

00:46:27 cities but to also show that San Antonio is moving forward and to be able to
00:46:28 is moving forward and to be able to

00:46:28 is moving forward and to be able to contribute to the conversation
00:46:29 contribute to the conversation

00:46:29 contribute to the conversation nationally so you've been listening to
00:46:32 nationally so you've been listening to

00:46:32 nationally so you've been listening to cyber talk radio this is 1200 W AI if
00:46:36 cyber talk radio this is 1200 W AI if

00:46:36 cyber talk radio this is 1200 W AI if you happen to be on I Heart Radio on
00:46:38 you happen to be on I Heart Radio on

00:46:38 you happen to be on I Heart Radio on streaming joining us across the country
00:46:40 streaming joining us across the country

00:46:40 streaming joining us across the country thank you very much if you're listening
00:46:41 thank you very much if you're listening

00:46:41 thank you very much if you're listening on am here in the San Antonio or maybe
00:46:44 on am here in the San Antonio or maybe

00:46:44 on am here in the San Antonio or maybe even across the whole Midwest is it's a
00:46:46 even across the whole Midwest is it's a

00:46:46 even across the whole Midwest is it's a pretty powerful in Tennessee you could
00:46:47 pretty powerful in Tennessee you could

00:46:47 pretty powerful in Tennessee you could be out there quite a ways and if you
00:46:49 be out there quite a ways and if you

00:46:49 be out there quite a ways and if you didn't hear the whole program you can do
00:46:52 didn't hear the whole program you can do

00:46:52 didn't hear the whole program you can do that on our website on Tuesdays at WWDC
00:46:55 that on our website on Tuesdays at WWDC

00:46:55 that on our website on Tuesdays at WWDC our talk radio calm and we've also been
00:46:57 our talk radio calm and we've also been

00:46:57 our talk radio calm and we've also been on the air almost for two years now so
00:46:59 on the air almost for two years now so

00:46:59 on the air almost for two years now so there's many other topics we've covered
00:47:01 there's many other topics we've covered

00:47:01 there's many other topics we've covered in and related to to this to all the way
00:47:05 in and related to to this to all the way

00:47:05 in and related to to this to all the way down to deeper cybersecurity hard core
00:47:09 down to deeper cybersecurity hard core

00:47:09 down to deeper cybersecurity hard core technology conversations so a wide
00:47:11 technology conversations so a wide

00:47:11 technology conversations so a wide variety of topics covered on cyber talk
00:47:14 variety of topics covered on cyber talk

00:47:14 variety of topics covered on cyber talk radio all related to technology and
00:47:16 radio all related to technology and

00:47:16 radio all related to technology and technology education is if we don't get
00:47:19 technology education is if we don't get

00:47:19 technology education is if we don't get the next generation motivated about
00:47:22 the next generation motivated about

00:47:22 the next generation motivated about learning technology and getting
00:47:24 learning technology and getting

00:47:24 learning technology and getting interested in technology jobs we're not
00:47:26 interested in technology jobs we're not

00:47:26 interested in technology jobs we're not going to fill those jobs and we will not
00:47:28 going to fill those jobs and we will not

00:47:28 going to fill those jobs and we will not have the innovation that we need as a
00:47:30 have the innovation that we need as a

00:47:30 have the innovation that we need as a city and a society so if you wanted to
00:47:34 city and a society so if you wanted to

00:47:34 city and a society so if you wanted to learn about educational opportunities in
00:47:36 learn about educational opportunities in

00:47:36 learn about educational opportunities in cybersecurity technology we've had
00:47:39 cybersecurity technology we've had

00:47:39 cybersecurity technology we've had on the principle of Cass Tech High
00:47:41 on the principle of Cass Tech High

00:47:41 on the principle of Cass Tech High School here which is an innovative
00:47:43 School here which is an innovative

00:47:43 School here which is an innovative charter program in district in San
00:47:45 charter program in district in San

00:47:45 charter program in district in San Antonio ISD we've even had some students
00:47:47 Antonio ISD we've even had some students

00:47:47 Antonio ISD we've even had some students ons if you want to hear the kids
00:47:49 ons if you want to hear the kids

00:47:49 ons if you want to hear the kids perspective you can check that out as
00:47:50 perspective you can check that out as

00:47:50 perspective you can check that out as well
00:47:51 well

00:47:51 well we if all across San Antonio and really
00:47:55 we if all across San Antonio and really

00:47:55 we if all across San Antonio and really all across America if you've been
00:47:57 all across America if you've been

00:47:57 all across America if you've been listening out there as well there's a
00:47:59 listening out there as well there's a

00:47:59 listening out there as well there's a CyberPatriot programs we have more here
00:48:02 CyberPatriot programs we have more here

00:48:02 CyberPatriot programs we have more here in our schools than anywhere else in the
00:48:03 in our schools than anywhere else in the

00:48:03 in our schools than anywhere else in the country but this is a cybersecurity team
00:48:05 country but this is a cybersecurity team

00:48:05 country but this is a cybersecurity team sport for your kids schools in middle
00:48:06 sport for your kids schools in middle

00:48:06 sport for your kids schools in middle school in high school learn all about
00:48:07 school in high school learn all about

00:48:08 school in high school learn all about that get involved to get a program going
00:48:10 that get involved to get a program going

00:48:10 that get involved to get a program going in your school and if you don't have one
00:48:13 in your school and if you don't have one

00:48:13 in your school and if you don't have one already and if you do join up it's
00:48:15 already and if you do join up it's

00:48:15 already and if you do join up it's better to play than football I played
00:48:16 better to play than football I played

00:48:16 better to play than football I played football as a kid I wish I could have
00:48:18 football as a kid I wish I could have

00:48:18 football as a kid I wish I could have played CyberPatriot it did not exist at
00:48:19 played CyberPatriot it did not exist at

00:48:19 played CyberPatriot it did not exist at that point in time so thank you very
00:48:22 that point in time so thank you very

00:48:22 that point in time so thank you very much joyce and jose for joining us this
00:48:25 much joyce and jose for joining us this

00:48:25 much joyce and jose for joining us this week so any parting thoughts each of
00:48:27 week so any parting thoughts each of

00:48:27 week so any parting thoughts each of y'all have yeah thank you for having us
00:48:30 y'all have yeah thank you for having us

00:48:30 y'all have yeah thank you for having us on today it's been really great talking
00:48:31 on today it's been really great talking

00:48:31 on today it's been really great talking to you a little bit more about this
00:48:32 to you a little bit more about this

00:48:32 to you a little bit more about this program and not just what's happening
00:48:34 program and not just what's happening

00:48:34 program and not just what's happening with subtext SI but with san antonio
00:48:36 with subtext SI but with san antonio

00:48:36 with subtext SI but with san antonio smart cities initiatives as well one of
00:48:39 smart cities initiatives as well one of

00:48:39 smart cities initiatives as well one of the greatest things about this is that
00:48:40 the greatest things about this is that

00:48:40 the greatest things about this is that we're nationally competitive program you
00:48:42 we're nationally competitive program you

00:48:42 we're nationally competitive program you know it really is the intersection
00:48:44 know it really is the intersection

00:48:44 know it really is the intersection between industry education and
00:48:47 between industry education and

00:48:47 between industry education and government and so it's a it's a great
00:48:48 government and so it's a it's a great

00:48:48 government and so it's a it's a great time to be in San Antonio and thank you
00:48:50 time to be in San Antonio and thank you

00:48:50 time to be in San Antonio and thank you for having us yeah absolutely thank you
00:48:51 for having us yeah absolutely thank you

00:48:51 for having us yeah absolutely thank you for having us to really appreciate the
00:48:53 for having us to really appreciate the

00:48:53 for having us to really appreciate the opportunity to talk about a lot of the
00:48:54 opportunity to talk about a lot of the

00:48:54 opportunity to talk about a lot of the programs that we're working on and
00:48:55 programs that we're working on and

00:48:55 programs that we're working on and what's going on at the city I hope that
00:48:57 what's going on at the city I hope that

00:48:57 what's going on at the city I hope that some of your listeners get a new insight
00:48:59 some of your listeners get a new insight

00:48:59 some of your listeners get a new insight that their local government is trying to
00:49:01 that their local government is trying to

00:49:01 that their local government is trying to be innovative and provide better
00:49:03 be innovative and provide better

00:49:03 be innovative and provide better services to them and we want you to be
00:49:05 services to them and we want you to be

00:49:05 services to them and we want you to be engaged as well so thank you for having
00:49:07 engaged as well so thank you for having

00:49:07 engaged as well so thank you for having us and download that 3-1-1 app
00:49:09 us and download that 3-1-1 app

00:49:09 us and download that 3-1-1 app absolutely there's all sorts of stuff
00:49:11 absolutely there's all sorts of stuff

00:49:11 absolutely there's all sorts of stuff you can do in there including even
00:49:12 you can do in there including even

00:49:12 you can do in there including even ordering a trash pickup for a one-off
00:49:14 ordering a trash pickup for a one-off

00:49:14 ordering a trash pickup for a one-off all sorts of things yeah great ways to
00:49:16 all sorts of things yeah great ways to

00:49:16 all sorts of things yeah great ways to engage your city services already that's
00:49:19 engage your city services already that's

00:49:19 engage your city services already that's one I think you talked about more cross
00:49:21 one I think you talked about more cross

00:49:21 one I think you talked about more cross departmental and agency collaborate
00:49:25 departmental and agency collaborate

00:49:25 departmental and agency collaborate but we're you're already doing it yes
00:49:28 but we're you're already doing it yes

00:49:28 but we're you're already doing it yes jerk
00:49:31


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you